Alewine Pottery
United States
Reviews (6)
We've been using this for quite some time and it's a great app with wonderful customer service. But it just changed from free to paid and the prices are high. We like it so much we're trying to see what we can do to continue using it (and the developers are kindly working with us on that), but it's definitely a huge challenge to go from free and works great to facing hundreds of dollars a year to get to use.
A little frustrating that the app is still very much in development. I ran into a lot of bugs which took awhile to work around (still working on several, actually...but we've only been setting up the app for a short time now). Kinda half-baked from a coding/development perspective. That being said, the team behind this app are very responsive and helpful. If you have the time and patience to walk through everything, you can get a pretty good thing going.
This is such a helpful app, and the customer support is top shelf. I got to chat with Simon and he was knowledgeable, courteous, and helped me solve my problem right away. Shopify apps can be so hit or miss, but this one is great.
This is a solid app. It's simple and does what it's made to. They have good support and there are a good number of customizations you can make to suit your needs.
The developers for this app are easily the best I've ever worked with while using Shopify. Super professional, quick to respond, and very proactive with any changes that need to be made or with answering any questions you might have. Highly recommend.
Super useful app with great customer support. I was running into a problem adding our custom domain email and Bassma, Baarath and Stefan from support were all really nice and helpful and were able to get everything sorted out. Creates beautiful emails and makes something with the potential to be extremely complicated very intuitive as well as effective.