← Merchants

Carlett Store

Spain

Reviews (5)

★★★★★
Shopify

Easy to use and support team was responsive helping with our requests. It was just what we were looking for after trying several Bundle apps before. Recommended!!

on BYOB Bundle Builder ‑ OB · 6 days using the app
★★★★★
Shopify

Very easy to use and configure. We are using the free plan but won't hesitate to upgrade if it is needed. We had a little problem with the mobile device display and the support team was extraordinary, very helpful, and quick response. Totally recommendable :) thanks!

Developer reply ·

Hello there and thanks for the great review! We appreciate your feedback and value it highly! 😊 Enjoy using our service and if you need any additional support, our team will be here for you at apps-support@isenselabs.com. 👩‍💻

on Consentmo GDPR Compliance · 12 days using the app
★★★★★
Shopify

Easy to configure, very limited on the free plan but once you have at least the first upgrade is pretty workable. Customer service is excellent, with quick replies, and very helpful.

on Coupon X: Discount Code Pop Up · About 1 month using the app
★★★★★
Shopify

So far it has been very easy to use Channable as a feed manager, as soon as we have any inquiry or issue, we send an email to the support and we get a direct reply. One thing that is good is that when we get support from someone of Channable, all the communications until the problem is solved are kept with the same person (something that saves a lot of time updating the case status). The support bot though normally goes bad and only gives some tutorial links, but you need to understand that it is a "bot" and not a real interaction on the other side of the chat. The only thing I found a bit tricky is the price & plans, it would be nice to have something more customized to the client's needs, according to the dimension of the catalog and marketplaces. Thanks and regards!

on Channable · About 2 months using the app
★★★★★
Shopify

Recently I had a problem and needed to contact the support team. I filed an incidence and got an answer in minutes, from there as soon as I was asking I was getting clear, helpful, and quick answers! I've been working with Shogun for the past couple of months and I find it intuitive although I'm not a professional web page builder. Thanks Rhys, from customer support team!

Developer reply ·

Thank you so much for this review, Antonio! We're so happy to provide support when you need it - we'll pass along your great feedback to Rhys. We're glad that Shogun offers you the option to make custom pages without a ton of developer experience. Let us know if we can help in the future. Allison | Manager | Support Shogun Page Builder

on Shogun ‑ Landing Page Builder · 3 months using the app