Consentmo GDPR Compliance

Joseph was super helpful and found the kink causing issues on my website very fast!

We moved from another app and I can say, it is night and day working with Consentmo over that other app. The support is great and the app is a joy to work with over what we were using.

Outstanding support – truly exceptional customer service! We run a small Shopify store and needed a special solution to hide the cookie banner on one specific page used for our seminar information screen. Upgrading to a higher plan was too expensive for our small business, so we contacted Consentmo support to ask whether there was another solution. To our surprise, their support team worked with their developers and provided a custom code solution completely free of charge! Everything works perfectly. The cookie banner is hidden on our seminar screen, while it continues to appear normally on all other pages of our store. A huge thank you to Zeus and the entire technical team for their kindness, patience, and willingness to help. This is what excellent customer service looks like. We truly appreciate it and highly recommend Consentmo! Thank you from the BeFree team in Germany!

Zeus was super helpful and responsive.

Top class assistance and perfect app!

Best and fastest support

John me ha ayudado en todo momento

Fantastic help from the Consentmo team. Georgi have helped us with many issues and always delivers.

Good overall app for GDPR compliance. John was very helpful in getting things setup and testing for compliance.

Good app and very good support. Special thank to Zeus

Extremely useful app and a very positive experience overall. Fantastic support.

Perfect app for GDPR compliance and cookie banners. It integrates perfectly into the website, and the colors are customizable. Zeus from the support team is always available.

Solid privacy app and very good support.

great app and amazing customer service - thanks John for quick and professional help

Espectacular producto, les recomiendo al 100%. Ademas el soporte es muy eficiente.

Fantastique expérience. Super pro. Super réponse et rapide. Top compagnie! Georgi est au top! Merci à lui!

Parfait ! John m'a très bien renseigné et j'ai pu avoir toutes les informations ! Merci !

It's really perfect! The tool that u really need

Great. John's a legend when it comes to support. Would recommend.

Georgi was super helpful and attentive to all my requests.

best app for cookies, incredible staff

Great App, great service. We use it for 4 of our shops.

Very helpful and fixed my issues

John S. did a great job supporting our initial set up and was quick to respond and get the custom settings finished and working as needed.

Top-tier app and support.

In reviewing ADA compliance on our website, we noticed that one feature in this app was throwing errors for our ADA analysis. Upon bring this up to the team, the response was quick and effective. John S. was on top of communication and the issue was explained and resolved in less than 24 hours.

The app is very clear and easy to use and the help provided is amazing. When we encountered an issue, Zeus on their team was thorough and communicative. He found the issue, explained why it was happening, and fixed it.

very quick and Zeuss answered my question clearly and professionally, ecellent customer service

First -- you can not find better customer service at the help desk anywhere! John, in particular, is an absolute wizard! The app works well and it is keeping us compliant -- but the tech help alone is worth 5 stars.

Quick and thorough support, great explanations, grateful to get this kind of help with air-tight customizable cookies and privacy settings!

Good service

from start to finish since installing this app i was very well looked after and helped by Georgi to set it all up on my website , he was super helpful, kind and very good at his knowledge to make sure all was done properly to comply with the EU regulations of selling online really recommend this app.

Very easy to setup and great customer support experience with Zeus

Extremely positive experience with their support team. No AI responses, just a human dealing with any configuration questions quickly and effectively. Even got sent videos showing me where certain elements were in settings when I was having issues finalising configuration. Would recommend this app, extremely flexible and covers everything you need for global ecommerce compliance.

The app seems to work well and does what we need it to. It is a bit confusing how they try to push you into a higher plan and then you aren't sure if you've got all your bases covered or not. (I took off a star for that reason.) The help is usually prompt and thorough however -- they do customer service well and if you get Joseph or John helping you, you're in great hands! (Both have helped me enormously -- very nice and so very helpful!!)

John & Support team are great and always quick to respond.

Joseph hat mich routiniert durch alle Steps der Einrichtung geführt. Vielen Dank für die Kompetenz und Freundlichkeit.

Amazing help with setup because of Georgi

Great app and excellent support We’ve been using Consentmo and have been very happy with the experience so far. The app is easy to use, offers plenty of useful features and makes managing cookie consent and compliance much simpler. A special mention to Zeus, who has been doing an excellent job helping us whenever we had questions or needed assistance. He is very responsive, knowledgeable and always takes the time to make sure everything is properly resolved. Overall, a great app with a fantastic support team. I would definitely recommend Consentmo.

Support is friendly and fast response

Excellent app with genuinely outstanding support We have used Consentmo for some time, but recently carried out a much more thorough review of our privacy and cookie consent setup as we expanded our Shopify store internationally and into multiple languages. I have been extremely impressed. Consentmo gives us a great deal of control while still making a fairly complicated area of ecommerce manageable. We have been able to configure our consent banner, regional privacy requirements, privacy request pages, cookie information, accessibility statement and multilingual storefront requirements in a way that works well with our Shopify setup. What has particularly stood out is the support. Whenever I have had a question — including some quite specific multilingual configuration issues — the team has responded quickly, understood exactly what I was trying to achieve and pointed me directly to the correct solution. The documentation is also excellent and has clearly been written around real Shopify use cases rather than simply explaining features in isolation. After going through the app in much greater depth, I actually have more confidence in Consentmo than when we first installed it. It feels like a mature, well-supported app that continues to develop alongside Shopify. An easy five stars from us and highly recommended.

Support was quick to respond and thorough in helping us get our account activated. Joseph explained the process clearly.

Customer service was quick and very helpful!

Great customer service! Fast response, quick in solving the problem and great communication.

Great app and great communication from John as we onboarded and conducted testing.

Easy to use!

A huge thank you to Georgi from Consentmo for the excellent support! He was very responsive, professional, and helpful, providing clear and detailed answers to all my questions. I really appreciated the quality of his explanations and his willingness to help. Outstanding customer support highly recommended!

excellent help to set up correctly.

Fast reply and my problem got solved! Thank you Zeus!

John was very quick and helpful. :)

I have used Consentmo and its agents are the best. I appreciate all their guidance.

Great app, everything is very well explained, and you are guided step-by-step. You can also use the chat to have your cookie compliance checked. I had the chance to chat with Georgi, who was very friendly and available! I highly recommend it. Thanks a lot to Georgi :)

Support was very helpful and friendly.

Quick and helpful support!

So far, so good. John from support has been very helpful in the set up. Very responsive and quick.

John was very helpful. Concise response, and to the point. Thanks !

Great support! Easy to use and nicely-looking app.

Great app! Great plans to scale as a multinational store. Georgi was very helpful with the onboarding process.

Georgi has been very helpful and responsive.

its great !! thanks zeus

Excellent and very helpful customer support. Very quick respond, issue was checked immediately and resolved succesfully.All links are now working correctly.Thanks for your professional assistance:-)

Great app and fast support! John helped me fix my banner setup issue very quickly. Highly recommended!"

Georgi was excellent. I had an issue with the generated privacy request page — the buttons weren't working at all — and he figured out the cause quickly and walked me through the fix step by step. Clear instructions, fast replies, and he stayed with it until everything worked. Great support, thank you!

The app works perfectly as it should. Helpful and super quick support from Georgi!

Supports are great and are knowledgeable. We just sometimes notice that the changes we make have delays for a few mins.

efficient, and clear. Thanks

Been using this app for several months now. Seems to be working great. I especially appreciate their support team which is quick, courteous and knowledgeable. Thanks Consentmo, and especially Georgi!

I have only been using this app for a few days so far but I am already very pleased with it and glad I chose Consentmo. The app was easy to set up although I did have one small issue which I was struggling with. I asked for help on the live chat and John was very helpful and he was able to rectify the issue for me. I would definitely recommend Consentmo.

Perfecta app!!

John was great in helping us with an email we received saying we were not in compliance. He did a cookie test for us and made sure everything was in line.

Consentmo has been great to work with. The installation was straightforward, and customer service is quick to respond to any questions.

Super fast support. Helped a lot, especially when compliance things get ugly and complicated ;) Good App, great support.

Great support by Zeus, keep up the good work!

The support team is super helpful. Zeus specifically helped me solve my issue in an hour... Thank you!

Esperienza eccellente con Zeus che mi ha risolto un grande problema

Its an install it, set-it up, and then forget app, which works perfectly in the background, and you don't have to worry about any compliance issues going forward. Team is quick to respond and super helpful.

Very quick to respond, checked out the issue and resolved it for us.

Zeus war sehr hilfreich!

Fast response time, product knowledge, and ability to confirm setup corrected.

Great support from Georgi and Zeus!

super reactif et le service impecable merci l'equipe et merci a john il et au top

Easy setup, easy to configure, and John was helpful ensuring that we were running properly. Came well recommended from high revenue brands, looking forward to using this tool and maintaining compliance.

Consentmo has been a delightful app and experience. We have used Consentmo in the past, experimented with OneTrust for other stores we operate and found ourselves coming back to Consentmo for all the 30+ store we operate. The breadth of features included is fantastic, to include everything for web compliance in one place. The team are outstanding too. Quick to respond with solutions and recommendations. Zeus is always on hand to help. Cant thank him and the team enough. We will continue to roll the app and more of it's features across our stores.

Great for GDPR compliance in Germany. Support (Georgi) helped me setting up a LinkedIn Insight Tag (GDPR compliant) really fast.

Zeus has been fantastic - really responsive in helping with issues around the set up.

The app works really well and supports multiple languages. Any problem you have they will fix it. In overall a 5 star for this great app and great support. I will keep using it, totally recommended:)

Easy to install, had a couple questions and small setup issues but Zeus in chat support was able to sort everything out for us in only a few minutes.