Coolicon Lighting
United Kingdom
Reviews (3)
I have been using this app for several years, and it has improved a lot. I have reached out to customer support many times and they have always been very friendly and helpful, going above and beyond to fix my issues.
Developer reply ·
Good day Coolicon Lighting We truly appreciate your long-term trust in GemPages. It’s wonderful to know our support team has been able to assist you over the years and go above and beyond to resolve your issues. If there’s ever anything more we can do to improve your experience, please don’t hesitate to reach out. Auri GemPages Customer Support Manager
The app is pretty easy to use, although some simple actions are too hidden to make it efficient to use. For example, adding a link is part of a pop up menu that is only accessible from one location. To add a link to some text, you need to type in your text, click on a button to open the Wysiwyg Editor, which will open in a pop up window. From there you can finally add a link to the text! This is such a basic feature, so I find it pretty frustrating that it's hidden behind too many clicks. The same applies to center the text: nothing can be done directly from the Paragraph editor, only from the Wysiwyg Editor. However, I contacted the customer service several times for different issues, and they were always very quick to answer, and keen to go the extra mile when helping out.
Developer reply ·
Hi Chloe, Thank you for putting so much of your time into trying out and using Tapita. We take your feedback seriously and will do our best to improve Tapita in the near future. Please expect a much better version of Tapita in the near future. Regards, Keenan
Great app, makes it easy to set up bundles. The support is also quite fast to answer and very helpful.
