← Merchants

Biltwell Inc.

United States

Reviews (3)

★★★★★
Shopify

Worked with tech support Van and Martin throughout the night, and this was the best customer service experience i've had through an app on Shopify. Highly recommend using this company for the CS support alone, and if they made additional apps (which i'll look into later) i would 100% look to installing those if they were needed, just because of how great of support we experienced.

on Judge.me Product Reviews App · About 8 hours using the app
★★★★★
Shopify

We love this app and came over from EventBrite an use it for multiple events throughout the year for the last 3+ years. Customer service is always top notch - specially Myam & Mary who we've worked with on multiple tech areas whenever we needed extra support. Fully customizable and integratable with well thought of features, we recommend this app to anyone lookings to have an easy stress-free event!

Developer reply ·

Thank you Biltwell! We are absolutely tickled to support the Biltwell 100 event (and your other races). Knowing that our app helps you preserve and protect the precious bottom line makes us so happy. This is exactly the benefit we want our merchants to realize. We've marked on our calendars to keep an eye out for the sales of your next event in starting June! Excited to show you all the cool features of our check-in app! Thanks, Lauralynn and the Evey Team

on Evey Events & Tickets · About 3 years using the app
★★★★★
Shopify

This is a great app we use for ebay and amazon, and the customer support is amazing with their quick help in the support chat whenever needed. We've been using this app for about 2 years now, and there hasn't been a problem we were unable to solve. There are a few quirks in the app when compared to using the ebay and amazon channels natively that you have to have work arounds for, but thankfully those work decently. It is also a learning curve and there could be major improvements on the interface to make it easier on the user. But regardless of that, this app does the job it claims to do and has helped us more than hurt us and for that 5 stars are given. I highly recommend that any new user to this app, first reach out to their support team before installing it to have a knowledgable tech member help onboard you and the team, and have your channel (ebay/amazon/etc) preferences enabled and correctly carried over to avoid any potential areas you might miss during this process and future issues that could arise from that.

Developer reply ·

Thanks for your review! We appreciate your continued service with Codisto 😎 And make some valid points around reaching out to support if you are unsure, we are here to help you every step of the way and are available 24/7. Thanks for your recommendation 😁 Nikki

on Shopify Marketplace Connect · Almost 2 years using the app