String Theory Colorworks
United States
Reviews (2)
I just installed this, so I haven't played with it that much, but I have to say, absolutely A+++ customer service! I'm not great at doing back end stuff, but from the email I sent in to the help desk at 7am, I have everything I need set up FOR ME by 3pm the same day. Cameron has been absolutely incredible, and I think this app is going to serve me super well!
Developer reply ·
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team, and if you ever have more questions, you know where to find us :)
App reuses barcodes for multiple products, which doesn't help me with the automation with over 350 products each with up to 14 variants. Also, it would be helpful if I could select what label I would like to begin printing on for the label sheets, as it is extremely rare that I have a full sheet of labels I need to print at any one time, and I abhor waste.
Developer reply ·
Thanks for taking the time to share your feedback. In regards to the app reusing barcodes, this should not be working as intended if it's doing this. There are ways to create barcodes from the app or even on a product level that are unique barcodes but I'll work with you in depth in my email to you. For re-using label sheets, there is a work around method that I can go over with you and will be letting our developers know of the paint point you were having so it can be addressed in the near future. I’ve followed up with you via email in case you needed any further assistance on this. - Alex, Shopify Support
