Ugmonk
United States
Reviews (4)
Been using Helpscout for almost a decade and it's been awesome. I love its simplicity and how it keeps the communication to our customers just as normal email (no weird ticket numbers and extra stuff tacked on in the header). Also super nice to have Shopify orders directly linked and embedded in the Helpscout conversations. Highly recommend!
We have been absolutely blown away by the service that we received when learning about SH and ultimately going live with the product earlier this year! Our Solutions Specialist, Alissa Williams, was incredible and always replied to our needs within minutes, even when on vacation! We love how customizable the system is and have already been able to save a ton of time and money with switching to ShipHero! We would highly recommend this product to anyone looking to make the switch to a system that adapts and learns with you!
Developer reply ·
Hello! Thank you so much for leaving such a stellar review for our team and for Alissa! We agree that she is a superstar. We're glad that you've had such a positive experience so far and we're looking forward to working with you for many years to come! Thanks again!
So glad we found Skio and switched from Bold subscriptions. It's night and day difference in terms of usability both on the back end and the customer side. We were running into all sorts of problems with shipping rates and customers not being able to log into their accounts, but Skio solved all of that. The personal support and help with the migration has been awesome too! Skio is the future for anyone doing subscriptions on Shopify.
Developer reply ·
Thanks for so much for the kind words! The team and I are super grateful to have you here + looking forward to helping you grow. -Kennan
Switched to Stamped from Yotpo and very glad we made the switch. Stamped's support has been really responsive and helped us whenever we run into an issue or question. Highly recommend!
Developer reply ·
Hey Ugmonk, Thank you for your kind review! We're glad that you're found us to be a better fit for your store, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)