Patricia Loofbourrow
United States
Reviews (9)
A bit fiddly at first, but Vinay was all over it. Excellent customer service! Now that it's all set up, it works great.
Works great, very happy with it. Support is quick and helpful. Highly recommend if you are moving to a community on Shopify.
It works really well so far!
Great free app! A bit fiddly to use, and not really intuitive, which is why I didn't give it five stars. But the customer service answers right away, is friendly, and if there's an issue will often just fix the issue for you instead of giving you a book on how to do it yourself like most of these apps do. Which I really appreciate! I sell signed books and couldn't do it (without a lot of hassle) if I didn't have this app. Thanks!
I really wanted to like this app. It's a great idea. But out of the gate I had issues with error messages for simple things like changing the title of your community. There is no FAQ, so every time you have a question about anything you have to email support. But they do answer in a very timely manner. There are so many little issues. They don't have notifications (a dealbreaker for a lot of my customers) or a mobile app. There is no way that I can see to add a new topic. The banners glitch (like Twitter) so you have to figure out a proper size on your own (their recommendation is great for mobile but terrible for desktop). On and on and on. I feel like this is a very new app that might do better as time goes on. However, I need something that is finished, particularly if I'm going to be paying for it.
Developer reply ·
Hi Patricia, Thank you so much for taking the time to share your feedback — we truly appreciate your honesty and detailed review. We’re sorry to hear that your experience with the app didn’t meet your expectations. You're absolutely right — Community was still in its early stages, and while we’re excited about the possibilities it offers, we understand that some features and polish are still missing. Your input is incredibly valuable and was addressed by our development team. If you have a minute to give our app another try and check on improvements we released - it will be great! Thanks again for trying Community and sharing your thoughts — they truly help us build a better product. Warm regards, Anton Community App Team
Really good free app. You can set up automations up to 90 days wait time, and send up to 10000 emails for free! This is perfect for those with small email lists that have to otherwise pay through the nose for basically the same thing. Of course, there are things I wish it would do (mostly would like to know the non-Shopify links that are clicked), but for free email hosting? It's pretty darn amazing.
I loved this app. But when I upgraded, it stopped working. If they fixed it, I would reinstall it right now.
Works great! I've been on the free plan for several months now and the optimizer does help to speed up my site. So far so good!
