Serendipity Woods

Phenomenal customer service. I had an issue with my settings and Josh could not have been more helpful in walking me through remedying my issue. I couldn't be more pleased!

I've been using this App for just over 6 weeks and love it! It's fully customizable, and I now have the ability to direct my customers to using the 'notify me' feature to indicate to us what THEY want us to restock. We're teaching them to rely on that auto email and they're catching on, which drives business and reduces our need to constantly send out a newsletter or post to social media every time we restock things. People who want to know - sign up, and when we restock - they know to come to the shop to buy. As well, I had a question yesterday about how to show a 'thank you for registering' pop up after a customer signs up for a notification. I reached out via email to the App developers and received a response within a short period of time, detailing exactly how I could enable that feature. Couldn't be more pleased with this App and highly recommend.

I originally chose this app for my fabric shop merely so customers could know how much/many of an item is currently in stock when ordering. I've been using it for that feature alone for over a year and have been very pleased. I recently had a question about changing the wording from the standard 'in stock' to 'available,' specifically so my PreOrder customers were not confused, so I reached out to the design team for support on how to do this. I worked with Adam, who responded quickly and supported me with quick, clear instructions. In addition, he also tailored a feature specifically for my site so PreOrders are more clearly defined for my customers. I could not be more pleased! Highly recommend this app.