Purse Schwag
United States
Reviews (3)
** HAVING ISSUES WITH BFCM and no one is around to help! App is not working correctly on the busiest days of the year. loosing sales fast. highly frustrated! I do love this app and have had it for several months now. While it is a great app, it does have its problems. The app creates bundles and helps with up sells, which is always a plus, but the issues lie with coding, and unless you are an expert it can be hard to maneuver. If you use bundling or Buy X and Get Y settings, you loose money because it takes the discounts from the highest cost product, not the lowest. The Free Gifts are slow to pop up causing the customer to become irritated and abandon cart. While customer service is helpful the problems have not been resolved as of yet. I have been told it is a work and progress and they are aware, but no eta. For the money I am paying for the app, these should not be an issue. Meanwhile I will continue to loose profit and customers. Looking for a new app to replace this one now. Will see which one happens first, the fix or new app.
Didn't have the app for more then 5 minutes before I fell in love with it! I needed a small assistance with the button location and sent a request. Within 5 minutes I had a reply and the issue resolved. Fastest customer service ever. Love this app and the people behind it already!
Developer reply ·
Thank you so much for this wonderful review. We value your opinion and we always strive to keep improving the service to ensure that it will meet your expectations. If you have any other questions, feel free to ask us support@ordersify.com All the best, Lucy.
I needed assistance installing the app and they were more than helpful. Now my customers can see their currency in their native dollar. I hope to gain more over seas sales with this. Will update more when I have had it for a few months. So far it works great and they make it easy to understand, once it is installed.
