Bleather FR

I bought 3 sections from this app because their FAQ clearly says the sections work with all Shopify themes and require no coding skills. Unfortunately, that turned out to be false. • Out of 3 sections, only one worked. • The testimonial section (#28) didn’t display at all. When I contacted support, they admitted it was a conflict with my theme and offered me an exchange, but I don’t want an exchange — I expected it to work as advertised. • The product page videos section couldn’t even be added to my product page. Support told me to follow instructions for “Shopify 1.0” which required manual coding (exactly what they promised wasn’t necessary). Even after following those steps, it still didn’t work. • The third section doesn’t look like the demo they show on their store. I contacted support multiple times asking for a refund but got no reply. Overall, very disappointing experience. The product did not match the claims, and the lack of response makes it worse.

Great app. Lillian gave the greatest support I've ever had !