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DIY500AMP.COM

United States

•••••••.com

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Reviews (2)

★★★★★
Shopify

I regret from paying a full year. The app crash constantly, is slow and the database is outdated. To get the last tracking I have to go to the carrier website anyway. It has about 1 day of delays.

Developer reply ·

Hi, We’re really sorry to hear about your experience — especially the crashes, delays, and outdated tracking information. That’s definitely not the experience we want you to have. Regarding the issues you mentioned: App crashes & slow performance: This is not expected behavior. Our team is actively monitoring system stability, and we’d really like to investigate your specific case to identify what’s causing this. Tracking delays (~1 day): In most cases, this depends on carrier update frequency and API sync intervals. However, a full-day delay is not typical for the majority of carriers we support, so we’d like to check this for you. Outdated tracking vs carrier website: We aim to sync tracking data as close to real-time as possible, and if there’s a discrepancy, it’s something we take very seriously. We previously reached out via email but haven’t heard back yet — we’d truly appreciate it if you could reply. We’re also happy to discuss a solution , including options related to your annual plan, once we fully understand the issue. Looking forward to your reply — we genuinely want to make this right for you. Best regards, Alex Track123 Team

on Track123 Order Tracking · About 1 month using the app
★★★★★
Shopify

Really amazing app 100% recommended.

on Judge.me Product Reviews App · 7 months using the app