← Merchants

etee

Canada

Reviews (4)

★★★★★
Shopify

Simple Bundles is the best app I've found so far to deal with our complicated bundles. It can manage both multi-sku and volume-discount style bundles using your existing products. It creates (or builds on) a standalone product page rather than a widget/UI add-on like some apps, which is what I needed. You can also update and sync the compare at price on the bundles automatically so if you change the component product compare at price, the bundle compare at price updates, which was a pain point in other apps. You can set the bundle price as a % discount of the component products total or as a fixed price. The support team went above and beyond to investigate a possible feature for me (integrating with our subscription app, Skio). Although it wasn't fully possible due to limitations of Skio and Shopify, the Simple Bundles team went out of the way to try to develop a solution for me. We will continue using Simple Bundles for our regular on-subscription bundles. Shout out to George especially for his persistent support.

Developer reply ·

Your review really made our day. Thank you for such a detailed review! 🥰 We're glad Simple Bundles handles your multi-SKU and volume-discount bundles the way you need, with standalone product pages and automatic compare-at price syncing. We're excited to keep supporting your store as it grows. 💛 — Team Simple Bundles

on Simple Bundles & Kits · 2 months using the app
★★★★★
Shopify

I have to report this app to Shopify as unfortunately when I logged in, not once but TWICE did I see conversations in the chat that the app support people had with other merchants. Yes, I could see details of private conversations. Obviously this a major data breach where their chat support is leaking information and it speaks to the quality of their software architecture. I would have deleted the app anyway because it was causing major problems with the prices of bundles not updating when we changed a component price ie "syncing" or "dynamic pricing". The price would update in some places like on the product page, but it wouldn't update in the collection page, so I'd have bundles showing two different prices as soon as any of us changed one of the component products. I was promised dynamic pricing and they did not deliver. To fix the price syncing issue, they said I should click on the sync button in each bundle to fix this problem temporarily and when I said I didn't have time to do that - we change prices everyday - they said they would do it until they found a solution. Next day I checked the prices again and guess what, they didn't do the sync as they said. Their proposed solution to the prices not syncing was a "global sync" button but it would have still depended on the merchant clicking that button every time a product price is updated which is absurd. They said "automatic sync" didn't work last time they tried it, so there is clearly a deeper problem with their software architecture because I can tell you that as a software engineer that an automated syncing and dynamic prices are possible. I now use Fast Bundles and their bundles prices updated with no issues when I change the price of a product that's in a bundle. These guys will promise you the world and they won't be able to deliver it, as well as likely being in breach of data privacy laws and no doubt, Shopify requirements for hosting an app on the store. It's a minor issue compared to the above but I should note that I didn't feel respected in my conversations with them - I had numerous calls with them and they repeatedly spoke over me and didn't let me finish talking. My next step after this is reporting them to Shopify with the screenshots I have of their conversations with other merchants.

on Fly Upsell & Cross Sell · About 1 month using the app
★★★★★
Shopify

Great support! Quick responses; was able to figure out the featured reviews carousel change with them; thanks again!

on Judge.me Product Reviews App · Almost 5 years using the app
★★★★★
Shopify

Gempages has been great for rapidly testing landing pages and product pages, super easy to use and support was quick and effective!

Developer reply ·

Wow! Thank you so much for this great 5-star review. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it. Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

on GemPages Landing Page Builder · About 2 months using the app