Gordon & Li Li
United States
Reviews (3)
Excellent help! Quickly solved my issue. Thank you!
Took a few days and 6 different advisor chats to figure this out, but once I did, it worked well.
Developer reply ·
Thank you so much for your feedback, and we're truly sorry for the setup confusion. Since our support team runs 24/7, multiple merchant advisors may step in to ensure timely replies—especially when duplicate emails are opened. We're always working to improve this experience. We're so glad everything is now working as expected. Please feel free to reach out if you may need additional help! 💛
I was apprehensive about trying the Preorder, Back In Stock - Stoq app for my store, but Nagaraj walked me through every step of the way and made me feel very supported. He was patient, helpful, and a great communicator. I am very happy I chose this app for my preorders! Thank you Nagaraj!
Developer reply ·
Thank you so much for your kind words! I’m really happy I could guide you through the setup and help place a test order using the discount code. I'm glad you're feeling confident about using the app for your pre-orders! If you ever need help again, we're here to support you. Wishing you all the success with your store! -Nagaraj / Technical Support Specialist
