CanningCrafts

Not only is PirateShip the BEST shipping integration partner a business can have, they are one of the BEST companies I’ve ever dealt with. Hands down they have the best customer service of any company around. In an era when so many big companies switch over to Ai & non human support, I can always reach a human at PirateShip. One time on a Sunday night at 7 pm, my payment wouldn’t go through & I was unable to add other payment options due to a glitch. I opened chat up, honestly not expecting to hear anything back until Monday. But an actual person got on chat & fixed the issue within a few minutes on Sunday night. WOW! Their built in process for disputing USPS adjustments is a real time saver. They have helped me with insurance claims a few times too. If I’ve ever had a question or issue (which is rare), they have been super speedy getting back to me. Their integration with Shopify is flawless. I had tried a few other shipping apps in the past & others may be more robust, but this app is easy to use & their customer service is top notch. Oh, and they make every communication with users FUN because they talk like pirates, arrrrghh!

I installed JSON-LD & had some updated rich snippets showing about a week later. My shop already had some structured data, but it was limited & only the reviews were showing. So now I have prices & availability showing for some of my listings now too. I had a few questions about the app, before & after the purchase. Eric was very prompt & thorough when answering me. I'm not sure what all goes into programming structured data, but I know I wasn't up to doing it myself. So it's great that I could just install this & be done with it. And it sounds great that I won't have to do anything on my own in the future too! I’ve also gone through Eric’s website to read his helpful blog posts & daily email newsletters. I’ve learned a number of things so far, so I appreciate Eric’s insights!

The Photolock team went above & beyond helping me with their app!!! Ugurcan offered me helpful advice concerning my website in regards to the scraping I’ve been experiencing. He recommended adding a firewall & also offered suggestions on some privacy & malware plugins. I appreciate that he took the time to help me & offer his advice, especially since it went beyond their app. I’ve had the app installed about a month now. The team responded right away to help me add the watermark. I initially had an issue with my theme not displaying the watermark consistently & Photolock quickly made some adjustments to my theme. Thanks Photolock!