Jusplay

The support team is super responsive and knowledgeable. Very impressed.

The app charges are high and features are good but support provided is basic. There is no way to schedule a call or connect on chat support even for urgent and important issues with the app. The only way to contact them is through email support which is difficult and very slow. I have lost orders due to this.

Exceptional Custom Booking Solution! Working with the booX team has completely transformed how we handle our bookings at JusPlay. Since implementing their customized solution, we have seen a phenomenal surge in our website orders because the entire customer journey is now incredibly smooth and completely error-free. Because our toy rental business model is quite unique, finding a standard out-of-the-box app that fit our needs was a major challenge. The booX team didn't just give us a generic product; they took the time to get on detailed calls with us to map out a truly custom solution tailored exactly to our operations. They have consistently made us feel like highly valuable customers. A massive shoutout to Rahul, who has been absolutely instrumental to our success. He is always available when we need help and consistently comes up with brilliant, practical workarounds for any operational issues we face. Nitish and the rest of the team have also been fantastic, turning our complicated requirements into a seamless reality. If you have a unique business model and need a reliable, dedicated team to build a customized booking engine, I cannot recommend the BookX team enough!