Rich Gone Broke
South Korea
Reviews (4)
Just started using this so not sure re rating... but works great so far. But the customer service was incredible. Dayana, who helped me, coded and fixed what I needed (multiple times) within a matter of minutes.
Developer reply ·
It was nice assisting you and with pleasure, I'll do more. Many thanks for your trust. I'm glad that our selectors are already adjusted in your store. Feel free to contact us! Yours, Dayana Selector Team
I had some questions re gdpr compliance with this app and Christos was very helpful. Put my mind at ease.
Had a problem with the text but Instafeed support responded within 24 hrs and I was able to resolve the problem in less than a minute. Thanks support team!
Developer reply ·
Hello Rich Gone Broke, thank you so much for your 5 star review. We are thrilled to know that you enjoyed the experience with our Support Team! Best wishes!
1. A lot of discounts/offers were auto enabled upon installation. That is crazy. If I did not go through each section, I would be giving away free shipping, $10 discounts etc without even knowing about them. 2. No way to make my own popups.. or allow the customer to stop seeing the popups after 1 time. e.g. there is no need for a customer to see a "Welcome to our Store" popup EVERY TIME she visits.
Developer reply ·
Thanks for sharing your valuable feedback. We are disappointed to know that you did not have the best experience using our app. The features related to discounts and free shipping are auto enabled to grab the attention of shoppers and boost sales. However, these features can easily be disabled and customised, as per the user’s discretion. As for your suggestion related to the Popup, I have noted your suggestions and have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and in the future, you will be glad to see more enhanced features to make your experience better. I apologise for the inconvenience caused to you and appreciate your understanding in regard to this matter. Regards, Neelima Aggarwal Team Automizely
