Bulibasha
Australia
Reviews (6)
Very helpful first meeting with Ines. She gave me full support and understanding how to start my set up. As I can see customer service is really helpful and this is very important for us store owners.
The most reliable shipping service in Bali! Their customer support is excellent, and this app makes creating labels so much easier. Communication is key—and these guys truly get it. The transition from the previous system to this app was incredibly smooth.
Amazing customer service, very helful and quick. I love how simple this app is, thanks
Developer reply ·
Thank you so much for the kind words! 😊 We're thrilled to hear that you loved the Consentik GDPR Cookie Consent app and found our customer service helpful and quick. If you ever need any further assistance, feel free to reach out. We're always here to help! 💙
Awesome assistance from Nedeem! Solved all my concerns and now things work perfectly on my website :)
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that Nadeem provided awesome assistance and resolved all your concerns, ensuring everything works perfectly on your website. Your satisfaction is our top priority. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Awesome service! Telaco was very helpful and going down to details with me to set up everything
Developer reply ·
Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience with our service. It's great to know that Telaco was able to provide detailed and helpful assistance to set everything up for you. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Hi guys, I just start using it this app, and loving it. I will see results after sending messages for abandoned chek outs to my costumers. However- I cant reach out to you by email, seems like something is not working, so I need to ask here, what does means charges per usage 300$ may apply? What usage is this refering to? Loooking forward to hearing from you. Thank you
Developer reply ·
Hi there, thank you so much for using our app. We appreciate having you here :) Regarding your question, I have reached out to your registered email address and additionally I'm posting a clarification here to make sure it reaches you. Usage charge applies to Automated WhatsApp messages. Automated messages work similar to SMS, where WhatsApp charges us for every message sent and the rates vary by country. Because we don't charge you any upfront amount for messages, and because we don't have a recharge or credit system, we basically charge you every time a message is sent successfully. The $300 is the upper limit that we can charge you in a month. We set a high limit to ensure that larger stores don't face any interruption in service. If you are not using our Automated messages feature, don't worry. You won't have any extra charges beyond the monthly subscription fees. I hope this clarifies your doubt. If you still have questions, I have reached out over email or you can reach me at this address - preetam@superlemon.xyz Have a nice day :) Preetam Nath Team SuperLemon
