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Willow&Rose Botanicals

United States

Reviews (1)

★★★★★
Shopify

It records the sessions but all the information is wrong. I know for a face a customer was local in MS and it has Illinois. It also always says new customer even if the customer is repeat. Recording info is useless if i cannot correctly identify locations of where my customers are coming from. It kept saying Quebec and other places that I do not sell to. I was about to try to start selling there but now i cannot trust the accuracy of this app. I'm going to delete and choose another app. I wished it worked.

Developer reply ·

Hi! Thank you for taking the time to leave a message - we reached out via email to understand your experience with Better Replay.

on Peek! ‑ Better Replay & Survey · About 1 month using the app