Swift Energy
Canada
Reviews (2)
need to give them your credit card to browse products lol
Developer reply ·
Sorry to hear that your experience with our app was not up to par! We understand that requiring credit card information to browse products can be frustrating and we apologize for any inconvenience this may have caused. At Jubilee, we're committed to providing a seamless and secure shopping experience, but we clearly missed the mark in this case. We'd love to make it right and would be happy to help you resolve the issue. Could you please DM us with more details so we can assist you further?
I was getting an error that my UPS account name has already been taken, so I contacted support. Instead of helping fix the issue, they offered to schedule an onboarding call... I'm working and want to ship packages, not waste time talking on the phone. I'll just stick with the competition.
Developer reply ·
Hi there, Thank you for providing your feedback on Shopify, we're keen to understand what went wrong here and how we might turn this around. It looks like you were trying to link your own UPS courier but you were seeing an error, the reason my colleague was asking to set up a call was that it would simply be easier to take a look at the details with you over the phone, rather than an email back and forth. However, if you prefer to deal with email/messaging we would be happy to oblige, I've reached out to you to help with this query, please get back to me and I'm sure we can fix this ASAP. All the best, Easyship
