Nether Industries
United States
Reviews (4)
This app is easy to use and it makes our website much better. Sometimes, the customer service is difficult to get a hold of.
Developer reply ·
Hi Nether Industries, We sincerely apologize for the bad experience with our Contact Form app. We could not reply you immediately due to the New Year holiday. Our support team have reached and helped you solve the issue. Could you please check your email? Please contact us at support.qikify.com for better follow-up with this issue.
SmartMega Menu was nice, until I needed customer service. It is very difficult to get customer service. I've contacted Qikify customer support and haven't received a response in 9 days. I've sent 5 emails to them to solve this issue and Qikify is not helping. It's very frustrating. Because of this, my customers can't contact us through our website. We are losing business because of the lack of customer support from Qikify. Hopefully you have better luck with their customer service.
Developer reply ·
Hi Nether Industries, We sincerely apologize for the bad experience with our Smart Menu app. We could not reply you immediately due to the New Year holiday. Our support team have reached and helped you solve the issue. Could you please check your email? Please contact us at support.qikify.com for better follow-up with this issue.
Great app for use in scanning barcodes for updating inventory. And the support is beyond great! I submitted a support ticket and someone got back to me within an hour. My problem required a change to the app and they fixed it within 24hrs. I'm very impressed with the speed and level of support I received.
Great support. They got back to me right away and solved my problem within minutes. Great app with a lot of great features all for free.
