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Hug Ease

Hong Kong SAR

Reviews (1)

★★★★★
Shopify

Amazing app, customer service is really helpful! Harry was responsive and answered all my concerns promptly

Developer reply ·

Hi Ellen, Here's May from Ali Reviews. On behalf of the team, I sincerely apologize for the inconvenience caused to you. According to the policy, the app does not allow editing reviews. Our support agent tried to explain and provide a workaround solution to solve your concern. However, I understand that you might be confused. One of my teammates is contacting you via live chat to offer more assistance. We are looking forward to hearing from you If you have any further questions, please feel free to contact us via our live chat or email us at support@fireapps.io Regards, May Ali Reviews by OneCommerce

on Ali Reviews: AI Product Review · About 2 years using the app