BERKSHIRE AND WAY, LLC
United States
Reviews (3)
Outstanding customer service! I’d like to give a shoutout to Raymart for his dedication, professionalism and willingness to help me with some technical issues I had on my end. He remained patient with me and provided diagrams to help me understand exactly what I needed to do to resolve the issue. Thank you Raymart! I appreciate you and your efforts!
Developer reply ·
Hi BERKSHIRE AND WAY, LLC, Thank you so much for your kind words and for taking the time to leave this wonderful feedback! We’re thrilled to hear that Raymart was able to assist you effectively and provide the support you needed. I’ll be sure to pass along your praise to him—he’ll be delighted to know his efforts made such a positive impact. We truly appreciate your recognition, and we’re always here to help whenever you need us. Thank you again for your kind support!
The worst experience I've ever had with any company! I have been locked out of my account for over 8 months now. I've submitted all the required documents for a business dispute, and I've received absolutely no help since I submitted them. I even went as far as getting Meta Verified through my personal account in hopes I could get more help to recover my business account, and nothing! This is hurting my business as my website's domain is still linked to the old account I'm unable to access, therefore, I cannot link it to the new account I've setup. I've begged for help! I've opened multiple tickets trying to get this resolved, but FaceBook cares nothing about you or your small business. They have forgotten where they come from and could care less about you! So, now you just take my money for my monthly subscription, and I get nothing in return! I can't tag any of my products when posting on my social media accounts because I cannot verify my domain - because it's still linked to my old account! It's like adding salt to the wound when I've done everything that's been asked of me, but FaceBook won't follow through on their end!
First, I'd like to say it's nice to find an app you don't have to pay a monthly or yearly membership fee because it gets very expensive when having to pay for multiple memberships to grow and build your online store. Second, it's nice to have an app that offers not only a way to create forms, but it gives editable templates so you're not having to reinvent the wheel. And, it gives you the option to allow uploaded files such as documents or pictures. Third, this app is very user friendly! If you're unsure about something, they have provided videos to help answer questions or guide you with completing the process. Highly recommend this app! I'm sure the more I use it, there may be some things I'd recommend adding in the future. But for now, it has exceeded my expectations!
