The Eden Planner
Australia
Reviews (4)
Works a DREAM. I do pre-orders every year and this makes communicating the pre-order requirements so easy and clear. Also support were AMAZING when I had an issue (thanks Marie). Couldn't be happier.
Cannot complain about anything. Easy to use, excellent results, it's so rare to completely love an app from the Shopify app store with no complains but this one is honestly a keeper! Had some technical questions and Suriyaa from support was incredibly helpful and responsive, 10/10 assistance. THANK YOU for just being a solid app and doing what it says on the tin!
2022 Update: I just came back here quickly to say that the support team is still off charts incredible, the app gets better with every update, and I'm still Monster's #1 fan. That is all. Okay - FIRST OF ALL. The customer service provided by Ty is absolutely wild ya'll. I received a response in .000007 seconds (on Valentine's Day!) with an immediate answer to my question. The app has resulted in so many upsells for my business (The Eden Planner) that I've completely sold out of one of my product lines. And the team are constantly working to take on all feedback, improve the app, and add features - all of which they keep you updated on via the MOST informative and LEAST annoying e-newsletter of. all. time. If I could program all customer service bots to be exactly like any human, it would be Ty from Monster Upsells. I felt like he was doing a shaka the whole time we were speaking, and I was 100% there for it. Great app, love your work, 10 stars out of 5.
Developer reply ·
hahhahaa!!!! awwwwwe i have no words 🙏🏻😊🙏🏻😊🙏🏻😊 So humbled and happy to see this beautiful monster helping you! Thankyou so much for your words! Let the Upsell God's Be With YOU!!!!
Oh my goodness, this was SO easy to set up and tweak to match my website's branding. And the two times I've had questions the support team have replied in the chat box within, I kid you not, 2 seconds. I love the workflow of tweaking and sending requests. It would be great to have a short copy-paste link that I can put in my email signature or send people to leave a review. Does this exist? Otherwise, loving everything about this app. Thank you Judge Me! Keep up the stellar work. - Sam www.theedenplanner.com
