Phantom Row
United States
Reviews (3)
This app does exactly what I need for my shop, and the customer service is excellent. When I reached out about a customization, they got it done same day and even added additional functionality with custom Javascript to make everything perform even better for the customer. And this was when I was on the free tier - I have since upgraded.
Developer reply ·
Thank you so much for your amazing feedback! 🌟 It was a pleasure working with you to implement the customization, and we're glad the added functionality has enhanced your customer experience. Thanks again for choosing Simple Bundles – we truly appreciate your support! 💖
The app works just how we need it, and the service is top notch. So fast, and Emily at ShopPad even added a faster loading script, so everything worked more efficiently on the site.
I can only provide one star at this time as their support team has not done anything to provide assistance with the actual problem we're facing. You see, we've actually been unable to install this app, as the installation of which seems to be bugged. All the while, their support team only cycles us through the same troubleshooting methods over and over, until they then mistakenly tell us to use the "Sell Wholesale" app, which is different entirely. I'm prepared to remove or amend this score, should support ever actually get to the root of our problem. Unfortunately, though, they do not instill hope in me that this will happen within the time we needed the feature set. So one star, it is. I cannot, in good conscience, recommend anyone use this app right now.
