HeightsDistrict
United States
Reviews (5)
I’ve been using the app for about a month now, and so far I’ve had a great experience! Customer service is quick to respond, friendly, and very helpful. Definitely impressed with the support and overall experience!
We’ve struggled to find a shipping solution that fully supports our unique print-on-demand business model, and we’ve learned that there is no perfect platform for every operational need. That said, ShipStation has helped streamline our workflow and improve order-processing accuracy. The setup and implementation were challenging—and continue to be a work in progress—but ShipStation’s support team has been incredibly responsive and helpful, especially Stephani Williams. Through countless scheduled and impromptu meetings, Steph’s patience, flexibility, and warm personality helped turn many frustrating moments—and even a few tears—into laughter. With her thoughtful guidance, our team has gone from novice users to confidently navigating and troubleshooting the platform. We truly appreciate the level of care and support she has provided throughout the process.
Developer reply ·
Thank you for such a thoughtful review! We know print-on-demand brings its own unique challenges, and we're glad the workflow and order accuracy have improved along the way. Sounds like Stephani turned a genuinely tough setup into something manageable (and even fun). We'll be sure to pass along the thanks and the kind words to her. Have a great weekend!
Our returns have been amazing. I do not know if we every would have reached these customers if we had not found this app.
Developer reply ·
Amazing to see the ROI generated in such a short period of time from automations like abandoned checkout recovery. Excited for you to see how 2-way SMS campaigns perform. - Kyle @ TxtCart
Easy to use and great service. We highly recommend.
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Easy to use and great customer service!!
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.