RS Drums
United States
Reviews (5)
Very simple and easy-to-use app. Does exactly what is described, and great support as well. Highly recommend!
Great support, and app is doing what I need it to do so far. I'm only on the free version, but plan to subscribe in the near future. Thanks for the fast support!
Developer reply ·
🚀 Thanks a ton for the amazing feedback! We're so glad the app is hitting the mark and that our support team could assist you swiftly. 🙌💎 Thanks again for choosing us! 🌟
Great tech support. So far, the app is working great and is doing exactly what we need. We sell digital files and license keys. Very easy to use, and again, great support. Highly recommend.
Awesome app and very easy to use. Great support as well. Highly recommend!
App was working really well for about a year. However, for the past couple months, it's been extremely buggy, and Shopify seems to have no solution. It says 'Unsupported' under the settings page. Files don't upload for me anymore, or they upload but I'm not able to save changes. One of my products has 2 digital files attached, but the app only lists 1. I'm not sure if things are getting sent out properly either. I've tested different browsers, different computers... Nothing... So it's basically become useless, and I'm at a point where I need to migrate to a new app. Pretty frustrating...
Developer reply ·
Hey there, thanks for the review. If you are experiencing issues with the application, try to clear the cache on your browser and try the actions again: https://shopify.link/b7xY. If the issue persists, I would suggest attempting to use a separate browser to see if that does the trick. For example, if you are using Safari - try this on Google Chrome. In the case that it does not resolve the issue that you are experiencing, you can speak with our live support by navigating to the Help Center: https://shopify.link/mLA. -Ollie, Shopify Support
