Baladna
United States
Reviews (4)
Brian was awesome! Quickly resolved my issue of loading customer feedback on my site.
Exceptional support provided by Frank. Appreciate his willingness to quickly step in and guide me through the process and how to use the app. Highly recommend!
The overall print quality has been underwhelming. The colors aren’t as vibrant or sharp as expected, and the detailing often lacks the crispness you'd find with other providers. For a brand focused on aesthetics and design, this can be a major drawback. Also, the shipping rates are significantly higher than industry standards. This makes it difficult to stay competitive on price, especially when many of Tapstitch’s competitors offer more affordable (and often faster) shipping options.
Developer reply ·
Thank you for your honest feedback—we truly appreciate it. Regarding the print quality concern, this issue is due to limitations with All-Over Print (AOP) production, which unfortunately couldn’t be resolved to our standards. Because of this, we’ve discontinued the item you ordered. We recommend checking out our other products, which offer more vibrant colors and sharper detailing to better meet your brand’s needs. As for shipping, we understand your concern and are actively working on reducing both production and delivery times, while keeping quality a top priority. If you need help finding a better alternative, feel free to reach out to info@tapstitch.com—we’re here to help! Best regards, Tapstitch Team
Great service! My customers were very happy with the quality. My only semi-negative feedback is that they should really work on expanding their portfolio of products. Currently feels very limited.
Developer reply ·
We appreciate the feedback and your customers’ positive response on quality. You’re right—we’re expanding our product portfolio. We’ve also been rolling out new products—come check them out at PODpartner! If you have specific fit preferences, we’d love to capture them and prioritize samples for you.
