Sustyfoods Singapore
Singapore
Reviews (2)
Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation
Developer reply ·
Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris
Terrible app. Despite setting up the tax settings to the staff's specification, for 30% of our customers, the app double charges taxes. Understandably, we get a ton of angry customers and chargebacks because of this. I opened a ticket 8 days ago for this. Since then, my ticket has bounced around to multiple agents, and I've received useless suggestions like 'disable the taxes' or 'regenerate the charges'. We've been using recharge for 4 of our stores, and we're now going through the painful process of migrating to someone else. So far, skio seems like a good option. If you're a medium sized company looking for a subscription app, I suggest you stay away from these guys and pay for a proper solution - even outside of this tax issue, the app is full of glitches.