NAB Leather
Canada
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Reviews (5)
The best review app on Shopify. Has everything you need to show social proof, pictures, videos. Jodel from the customer support team is fantastic and took care of all the minor queries we have regarding specific product reviews not being sent out. Thanks Jodel!
Great app! Incredibly useful and super easy to use. It serves as a great foundation to get some content around your product. I use it for all new products to get the base content down and then tweek it slightly for my brands needs. You can actually chose many different brand voices as well. Highly recommend.
Great app and great customer service. Had an issue and customer support contacted me immediately and resolved the issue.
Developer reply ·
Hi there, Nathan here, the product manager of EG. I am disappointed to read your review, this is not what we aim to deliver with EG. I can see you raised a support request, which was replied to and we sent a store access request to debug the cause of the problem. But perhaps our email replies were lost because we did not hear back from you. I want to make this right, I want to find out what went wrong and what we can do to make it right. I'll call you later today to discuss this. Kind regards, Nathan
Great app to show social proof of your products or highlight best sellers in your store. Very simple and easy to use. Highly recommend it!
Developer reply ·
Thank you for the review. Glad you are enjoying the app.
Got this app for the cart upsell. It has some amazing features like upsell in the cart and shipping protection. I had some slight issues with the app, but the developers reached out and solved it quickly. I reccomend this app for anyone looking for cart upsell.
Developer reply ·
I'm so sorry that you've had a negative experience. It sounds like the bug you experienced caused significant frustration, which is certainly not what you signed up for. Through our development teams initial analysis, it seems like the checkout redirect issue is being caused by a recent change that a conflicting app you are using has made. We are working to release a workaround, and it should be fixed for you very soon. We have sent you message directly through email and will continue the conversation there. Any charges by UpCart have been refunded as well. I will do my best to turn this negative experience into a positive one for you 🙏. Best, Armon Co-founder @ UpCart
