Finnished Knits
United States
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Reviews (6)
An app that does exactly what it says it does, just what I need. The support is extremely responsive and has always been very helpful with the things that I don't quite have the skills to do myself.
Developer reply ·
Thanks for the review! We appreciate you taking the time to share your experience. It’s great to know the app has been a good fit for your store and that our team has been able to assist when needed. Thanks again for your support! Samuel
A very easy-to-use app that gives me insight into customers' thoughts post purchase. I did miss a step in setting it up, but it was an easy fix, and support was very quick to help me and update the instructions to make that piece clearer. Even though I think it was mostly me thinking I knew what I was doing without any help.
Developer reply ·
Thank you very much for the kind review! We're glad the app is helping you better understand customers post-purchase! And thank you for flagging the setup step — we’re happy we could help, and we’ve updated the instructions to make that part clearer going forward.
This app is very easy to use, and definitely helps increase sales. The support is quick and helpful.
The app is easy to use, and the support is quick and thorough on the rare occasions I do have any questions.
Developer reply ·
Thank you for the 5-star review! We're so glad to hear you're enjoying the app. We appreciate your support ❤️
A great basic app that does exactly what it is supposed to do. Fantastic support from the developers.
Developer reply ·
We're glad you found it useful! Feel free to reach out again if you have any other questions or requests! :)
I was offered the opportunity to switch over to FileJar, and while I've only just gotten started, I am very pleased with it so far. It is easy to use, and I like that the controls are within my Shopify interface rather than on a separate website. I can customize the emails, download page, and thank you page, and also set the emails to come from my own domain (once I update the DNS stuff). The developers have been extremely helpful and very responsive to any questions I have. They've also actively solicited ideas for features I would like to see, and are not hesitating to work on implementing them. I only have enough technical knowledge to get myself in trouble, so I have been very pleased with the developers and their help.
Developer reply ·
Thank you so much for your thoughtful review! We're delighted to hear that you're finding FileJar easy to use and well-integrated with Shopify. We truly appreciate your feedback and feature suggestions - they help us improve every day. We're always here if you need any assistance!
