Essent Loyalty Program Rewards
by Essential Apps · launched
View in Shopify App Store ↗Reviews (486)
Absolutely brilliant app and constantly improving. The team are on-hand quickly to answer any queries I have, Jemuel and Tauras have been particularly helpful and really looking forward to seeing what else is in store. It's easy to set up and customise, lots of different options for tiers, points earning and the capability to do points multipliers for limited time for promotions. I couldn't be more pleased, such a great app.
very simple to set up and affordable
Developer reply ·
We’re glad you found the app easy to set up and affordable! We hope our loyalty program and rewards points features help you build customer loyalty and encourage repeat purchases. Thank you for your feedback and support! Samuel
Great app and support!
Developer reply ·
We’re glad you’re enjoying the app and had a positive experience with our support team! We hope our loyalty program and rewards points features help you engage customers and encourage repeat purchases. Thank you for your kind words and support! Samuel
Very flexible app. Can be left simple or customized. Juan, Bryan, Tara, and Angelica have all been very helpful the several times I've had to reach out. Our store is unfortunately a bit more complex but they have been happy to help.
Developer reply ·
Thanks for the review! We appreciate you taking the time to share your experience. We’ll make sure our support team sees your kind words. Thanks again for your support! Samuel
We're using Essent Loyalty Program Rewards for our points & rewards program on our Hong Kong store, and recently ran into an issue we couldn't solve on our own. Essent's support team responded quickly, understood the problem right away, and got it fixed for us. They were patient, professional, and easy to communicate with throughout. It's reassuring to know there's a responsive team behind the app as we continue building out our loyalty program. Highly recommended!
Developer reply ·
Thanks for the review! We appreciate you choosing Essential Loyalty for your store and taking the time to share your experience. It’s great to know you’ve been able to rely on the app and our team as you continue growing your loyalty program. Thanks again for your recommendation and support! Samuel
An app that does exactly what it says it does, just what I need. The support is extremely responsive and has always been very helpful with the things that I don't quite have the skills to do myself.
Developer reply ·
Thanks for the review! We appreciate you taking the time to share your experience. It’s great to know the app has been a good fit for your store and that our team has been able to assist when needed. Thanks again for your support! Samuel
Best loyalty program!! Customer service did their job very well helping my company when I need help, Kudos to Shammer, Angelica, and Samuel
Developer reply ·
Thank you so much for your wonderful review! We’re glad to hear you’re happy with the loyalty program and that we could provide the support you needed. I’ll be sure to share your kind words with Shammer and Angelica as well! We truly appreciate your trust and support! Samuel
Fantastic experience with the Essential Loyalty app\! Beyond the app's features, their support team is truly top-notch. I had a few specific technical needs regarding design adjustments (CSS) and import troubleshooting, and Jemuel was incredibly helpful. He was patient, responsive, and solved the issues quickly. It’s rare to find such dedicated support for Shopify apps. Highly recommended\!
Great app for running a loyalty programme, and the support team has been excellent. Shammer in particular was really helpful getting our custom point redemption setup sorted before our go-live. Would recommend to any Shopify store looking to migrate their loyalty programme over.
Developer reply ·
Thank you so much for your great review! We’re glad to hear the loyalty program is working well for your store and that Shammer could help get your custom point redemption setup ready for launch. We’ll be sure to share your kind feedback with him! We truly appreciate your recommendation and support! Samuel
Support client au top ! Angelica m'a répondu très rapidement à ma question sur la configuration du programme de fidélité, avec une solution claire. Application simple à utiliser et service réactif, je recommande.
I have been loving using this app! I had an accessibility issue with some features, and the team replied very quickly, and they fixed everything in less than a day. It was overall super easy and quick to set up, and it now looks great on my shop. Thank you for your help Bryan and Jemuel, and I wish you success!!
We have been loving this app!! Highly recommend!! We found this app really easy to use and set up. It integrates well with our online store and we feel like its added real value not only to us but our customers. The VIP tiers and points based discount rewards have been game changer. I spoke with Wendyle recently regarding some questions I had and a feature I would like added, and he responded almost immediately with all of the information I needed and logged my request. I look forward to the future development of this app and the growth it will help bring to our store.
Je vais passer en production dans quelques jours mais pour l'instant c'est très bien
Essential Loyalty working well for us. We created our own issue at go live by importing all our customers from old woo site and they received a bunch of sign-up points. Essential Support jumped in and reversed the transaction to solve our issue.
Sehr tolle App! Ich hatte ein paar Probleme bei der Installation, aber der Support hat mir sofort geholfen und das Problem gelöst! Tolle Kommunikation. Ein super Service. Sehr zu empfehlen. Danke!
Developer reply ·
Vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass Ihnen die App gefällt und unser Support-Team Ihnen schnell bei der Einrichtung helfen konnte. Schön, dass Sie mit unserem Service zufrieden sind. Vielen Dank für Ihre Empfehlung und Ihre Unterstützung! Samuel
Exceptional customer service! My questions were answered in seconds! Very very satisfied with the app and the customer service!
Developer reply ·
Thank you for your review! We’re glad to hear you’re enjoying the app and had a great experience with our support team! We truly appreciate your support! Samuel
Great Team as as we have used multiple services from essential. it's a great start and i hope this app will keep improving with time.
Developer reply ·
Thank you for your review! We’re so glad to hear you’ve had a great experience with our apps and team! We truly appreciate your support! Samuel
Excellent app and customer support. Highly recommended.
We recently migrated to Essent Loyalty Program Rewards, and the experience has been very positive so far. One of the biggest advantages is the pricing model—free for up to 250 orders per month, which is highly attractive for small and locally operating businesses like ours. It offers both loyalty and referral program features in a single app, making it a practical choice for growing stores. The setup process is straightforward for established Shopify stores. It did take us around 3–4 hours to complete, but the process was engaging and well-structured, making it easier to follow through each step with clarity. We migrated from 1Click Referral Program, which we used for about 6 months and found simple and effective. However, Essent offers a more comprehensive approach for long-term scalability, which aligns better with our future plans. A notable highlight is that we did not need to contact support at any stage during setup, which reflects well on the app’s usability and documentation. Overall, Essent Loyalty Program Rewards is a strong choice for businesses looking for an affordable, scalable loyalty and referral solution.
Developer reply ·
Thank you for your review! We’re so glad to hear you’ve had a positive experience with the app and found the setup process clear and straightforward. It’s wonderful to know the app has been a great fit for your business and supports your plans for future growth. We truly appreciate your thoughtful feedback, recommendation, and support! Samuel
Literally dont get any other app. I just spent 2 hours on another affiliate type app because we wanted customer referral codes. Then I found that this app already had it and so I clicked through to figure it out. It took me LESS THAN 10 MINUTES TO SET IT UP. it Literally did everything for me. It looks AMAZING! And I threw away that other time suck app immediately. This is the only app you need for you store. Even the free version was awesome but we loved it so much we upgraded to essential WHICH WAS ALSO MORE THAN HALF THE PRICE OF THE OTHER APP.
Developer reply ·
Thank you for your review! We’re so glad to hear the app has been such a great fit for your store. It’s wonderful to know the setup was quick and that you’re enjoying the features and value the app provides. We truly appreciate your kind words, your support, and your decision to upgrade! Samuel
So far, so good! Easy to set up and excellent customer support. Thanks for your help Sebastian!
App is great! pricing is spot on. This team moves the needle. They really care about us store owners and are constantly evolving their families of apps in our favor.
Developer reply ·
Thank you for your review! We’re so happy to hear you’re enjoying the app and finding great value in it. It’s especially rewarding to know you feel our team is committed to supporting store owners and continuously improving our apps with merchants’ needs in mind. We truly appreciate your kind words and support! Samuel
We had been using SMILE for 5+ years and then tried Essential Loyalty! Way cheaper! Better functionality! Easy to migrate across. Matas on the support team was great and super fast response. Would highly recommend Essential Loyalty!
Developer reply ·
Thank you for your review! We’re thrilled to hear the migration process went smoothly and that you’re enjoying the functionality of Essential Loyalty. It’s especially rewarding to know the app has been a great fit for your store. Matas will be delighted to hear your kind words. We’re glad he could provide fast and helpful support throughout the process. We truly appreciate your recommendation and support! Samuel
We are extremely satisfied with the Essential Loyalty team and their support throughout the entire setup and testing process. The team was responsive, professional, and genuinely helpful. Every question was answered quickly, and when we identified issues, they investigated them promptly and provided solutions. They even implemented fixes during the testing phase and kept us updated throughout the process. The app itself is powerful and easy to work with, while the support team goes above and beyond to ensure everything runs smoothly. Highly recommended for any Shopify store looking to build a reliable and effective loyalty program.
Developer reply ·
Thank you for your review! We’re truly grateful for your thoughtful feedback. It’s wonderful to hear that our team was able to support you throughout the setup and testing process. Delivering both a reliable app and a great support experience is always our goal. We sincerely appreciate your recommendation and support. Thank you for choosing Essential Loyalty! Samuel
I just got this app, but I already love the design and how easy it is to use. Thank you!
We just started using this app and was trying to figure out a few things. So we reached out to support. They helped us very quickly and they were so easy to deal with. They clarified on how to use some of the features we were struggling with. So far they are top notch for us.
Developer reply ·
Thank you for your review! We’re really glad to hear you’re off to a smooth start with the app and that our support team was able to quickly help clarify the features you were working through. We truly appreciate your support! Samuel
I love this app. This app helped me to set up my loyalty program on my store. It was very easy to set up and it was very quick. I recommend this app for you. Moreover there is a free trial and a free plan that are available for you that you can start with. After you can upgrade to a paid version but I can assure you that the free plan is also going to be great. I'm currently on the free version and there are a lot of features there.
Developer reply ·
Thank you for your review! We’re really happy to hear that the app helped you set up your loyalty program quickly and easily. It’s great to know you’re finding value in the free plan and enjoying the features available even before upgrading. We truly appreciate your recommendation and support! Samuel
J’aime cette application et son concept ! De plus l’équipe est réactive. Quand nous avons un problème, le SAV répond très vite Merci à vous
Developer reply ·
Merci pour votre avis ! Nous sommes ravis d'apprendre que vous appréciez l'application et son concept. C'est également un plaisir de savoir que notre équipe d'assistance a pu vous aider rapidement lorsque vous en aviez besoin. Nous vous remercions sincèrement pour votre confiance et votre soutien ! Samuel
Very satisfied with Essential Loyalty. And the customers seems to be pretty happy with our program. Also very happy with support when we needed some help with a case, Matas was very fast and helpful!
Developer reply ·
Thank you for your review! We’re really happy to hear you’re enjoying Essential Loyalty and that your customers are responding well to the program too. It’s also great to know Matas could provide fast and helpful support when needed. We truly appreciate your support! Samuel
Been using for over a year and my customers love it. Easy to use and does a great job of notifying them of points earned Etc.
Easy to set up and gives a lot of options to tailor the rewards program to my specific store.
An excellent app and customer support always available
Developer reply ·
Thank you for your review! We’re happy to hear you’re enjoying the app and that our support team has been there when needed. Your feedback means a lot to us. We appreciate your support! Samuel
Wirklich sehr hilfreich, einfach bedienbar und tolle leistung für den preis! Fantastischer Kundensupport, Matas hat meine Anforderung sofort umgesetzt! Vielen Dank
I’ve had a great experience using the Essential Loyalty app on my Shopify store. The features are extremely useful, especially for building customer retention through points and rewards—it integrates smoothly and works exactly as expected. What really stands out is the support team, especially Wendyle. They are very responsive, helpful, and quick to assist whenever needed, which makes a big difference when managing an online store. Highly recommended for any Shopify store owner looking to improve customer loyalty and increase repeat purchases.
Developer reply ·
Wendyle will be smiling when she reads this! Glad the program is doing its job for your repeat purchases — that's what it's all about. Thank you!
Great app like all the other essential apps. Matas is amazing.
The support is amazing! As a newbie to Shopify, I very much appreciate the guidance. I am loving the features and the POS integration is a game changer!
Love everything about this App, I also use their other apps and cannot fault them. Customer service is top notch.
Great app, it works perfectly. The support team was especially helpful, particularly Jemuel and Wendyle. Thank you so much for your quick help!
I have only had this app for a short time, but I love it. works well, and the customer services is absolutely brilliant, can't ask for help enough and they do just that. Thank you to Jemuel Pilapil for your help.
Awesom. This app adds great value to our store. Highly recommended.
Essential Loyalty is an excellent app that has really made my website shine. Overall, the experience has been fantastic; the features are great, and it offers the flexibility I need to fully customize the loyalty program to match my brand. What truly stands out, though, is the support team. They are incredible—always quick to respond, very helpful with any questions, and extremely fast at resolving any issues. Highly recommended for any store looking to boost the marketing!
Developer reply ·
Wow, this really made our day — passing the kind words to the support team! Lots of exciting updates ahead, glad to have you along for the ride.