Sockfly
United States
Reviews (3)
This was perfect for our needs and is exactly what we were looking for. The customer support was amazing and went above and beyond to help us get everything set up. Great job Blog Filter team! Thank you Choong for your great job!
Developer reply ·
Thank you very much for your review and sharing your experience! Glad that we are able to help :)
The customer service is top notch. Best I've seen on Shopify!
Developer reply ·
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
The app in the last month has had many bugs and the customer service that is being provided is slow, not effective (canned responses) and sometimes non existent. We have used this app for over a year and it used to work perfect. Around a month ago new items with matching SKU's on Amazon and Shopify would not sync inventory or product info. In the last two weeks the app had further problems and this lead to most of our catalog with matching SKU's to not sync products or Inventory. This has lead to us manually adjusting inventory on Amazon and Shopify. After around 8 emails and multiple weeks attempting to get the issue resolved, we have reached our breaking point and will need to change to a new app. Be weary of this app and be aware there may be problems. The other reviews below are accurate and we could not put our Amazon business at risk due to app issues. Think twice before choosing this app. I am sorry you went through this trouble. We've got to handle some major bugs, as you mentioned, including some issues with our support tools. I understand that merchants should be extra careful with their Amazon business. We take that very seriously. I am happy to say now that all bugs were corrected. The app is stable, and running properly, bringing solutions to all old and new users. We also took all necessary measures to provide better support and respond to any possible inquiry in a timely manner.