Gemiria

DSers refused to honor its own published refund policy for unused annual subscriptions. I had 8–9 months unused, placed no orders through DSers, and requested a partial refund. Support denied it based on undocumented “system / fiscal year” rules that do not exist in their Terms of Service or refund policy, then closed the ticket without a refund.

Zepto has a ton of great features built in and is well worth the money. Their customer service is exceptional as well. They solved multiple of my requests within minutes. Keep up the good work guys, thanks!