Nicohub
Thailand
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (3)
not good, do not translate all in store, a lot of bugs
What a shit show.... Ask for updated every second minute... And charge money and then ask we for trial...
Developer reply ·
We’re really sorry to hear about your experience and the frustration it caused. On billing, please rest assured that every merchant is entitled to a free trial of our Awesome Plan. In cases where a charge happens too soon, we’re always happy to issue app credits or refunds so you’re not out of pocket, as we’ve already arranged in your case. Regarding the update pop-ups, we understand they were disruptive. We’ve shared your feedback with our product team so we can improve how updates are communicated without interrupting your workflow. We truly value your feedback as it helps us improve both our product and our support. Thank you for giving Judge.me a try, we hope we’ll have another chance to provide you with a smoother, more rewarding experience.
I have exercised considerable patience with this application, but regrettably, I have not experienced any success. Despite the involvement of the team, including the CEO, they were unable to perform what should be a straightforward task—importing my product inventory from Shopify, and more concerning, my sales history. This was even after providing access to my Shopify account. Furthermore, the service comes at a high cost, and communication throughout the process has been slow. My request was simple—just a sync of inventory and sales history. Given these challenges, I would advise exploring alternative providers.
Developer reply ·
Thank you for sharing your feedback. While we value all input, it's important to provide some context for future readers to ensure a clear understanding of this situation. Fabrikatör is specifically designed to help active online stores optimize inventory and forecast sales data integration with Shopify. In this case, the user did not have an active online store and only used the app for four days. During this brief period, there were expectations outside of our core offering. Our CEO personally reached out to offer help, but the user mistakenly thought he was an "SEO expert" instead of recognizing him as the CEO dedicated to supporting our customers. Unfortunately, the user did not accept the assistance offered. We made multiple attempts to connect and provide the necessary support, but these efforts were not accepted. Given this interaction and the misalignment of expectations, we question the intent behind this review. While we respect everyone's right to share their experience, we believe it is essential for potential customers to understand the context and our commitment to truth and transparency. At Fabrikatör, our focus remains on long-term success and helping merchants who truly benefit from our software, rather than making short-term gains. This approach has enabled us to serve hundreds of brands worldwide effectively. We appreciate every chance to support our users and will always strive to offer the most suitable solutions—even if that means suggesting alternatives that works better for them. Thank you again, and we wish you all the best in finding the right tools for your business needs. Warm regards, The Fabrikatör Team
