Peachi Baby

Really buggy. I signed up for £36 of ads credit off the bat and then had huge issues setting my pixel & account up to actually be able to spend the credit. Support forms don't work on web or mobile. The link to customer support on the invoice doesn't work. I had to disconnect my account and create a new one. I then submitted a brand new ticket, clicked send and everything I'd written disappeared. Fed up of going round in circles and hoping one of my messages has got through as I'd like a refund on the original account. I was excited about using the Tiktok channel and was hoping to take advantage of the welcome offer but I'm now dubious about using this it at all because the support is so bad/buggy.

I only downloaded this app last night but so far it seems way better than any of the other bundle / upsell ones I've tried and less buggy... And I've tried a lot! The customer service is AMAZING. The widget does need some tweaks with help from their support team. Some tutorials would definitely be helpful. I also can't see its full functionality without putting it live on my store (the preview is a bit slow) which is a little annoying, but I might be doing something wrong. I would like to see more case studies on various offer types and how they can work down the funnel, depending on what's in the customer basket. In fact I don't really know what is possible with this app as there's not much information available so it's a bit of trial and error. But overall I'm really impressed and am going to keep going with it and testing it until I've got my head around it.

So far so good and Ann was really helpful. The Sales Pop Ups feature looks great on my website. Very happy.