SSInnerPrize
United States
Reviews (2)
Signed up for the Pro Plan and was immediately contacted by Aylin from AVIS Product Options just to welcome me onboard and ask if I needed any help. She gladly removed the watermark which requires you contact support, so that was extremely convenient, then I was having issues finding the Advanced Features and Conditional Logic for the options... turns out it was operator error I was simply not selecting an option or choosing Add Option which is WHEN the Conditional Logic features appear. Aylin was extremely patient and looked into the issue, while the whole time it was just me not being familiar with their navigation. Thanks for the live support Aylin.
Developer reply ·
Thank you for sharing your experience with us! 😊 We're delighted to hear that Aylin was able to assist you promptly and ensure a smooth onboarding process for you. Removing the watermark and walking you through the features, such as Advanced Options and Conditional Logic, is all part of our commitment to providing excellent support. It’s completely understandable to need some time to get familiar with navigation—our goal is to make everything as intuitive as possible. Aylin’s patience and dedication are a reflection of the care we aim to provide to all our users. If you ever have more questions or need assistance, don’t hesitate to reach out—we’re here to help! Best wishes, Avis Product Options Team
I don't want to say anything negative because I saw a ton of good in their presentation, but I simply want to upload and sell a product and can't find where or how to do that from their site. Admittedly I'm a noob, but importing products should be as simple as a click of the mouse - right? Still a great product!
Developer reply ·
Thank you for the kind review! Our Support team can help! Please reach out to our live chat at help.shineon.com available weekdays from 6am-6pm EST. Hopefully this helps and we wish you all the success with your store!
