Tug-E-Nuff
United Kingdom
Reviews (5)
I strongly advise caution before using Yondatax. We experienced a severe data handling issue where another store's sales data was visible in our account for a Louisiana sales tax return. This catastrophic error resulted in our bank account being wrongfully debited for $259 in sales tax. When I attempted to resolve this urgent issue, my emails were completely ignored by their team for over a week. Furthermore, the promises made to us during the sales process were abandoned as soon as we signed the contract. We were promised credit notes to buy out our remaining Avalara contract and cover early cancellation fees, which we never received. We were also assured that Yondatax could retroactively submit historic Missouri sales returns to fulfill our obligations, but this was entirely ignored post-sale. Between the grave data privacy issues, unauthorized financial debits, unfulfilled sales promises, and non-existent customer support, this has been an incredibly frustrating and costly experience. Proceed with extreme caution.
App is very easy to use, and one of the only options that works with Shopify Markets. Support is fast and great at understanding and fixing issues.
This app has helped solve exporting to the EU for us. Customers are much happier :) Great support.
Avoid! I had been using Taxually to handle submitting our IOSS returns for a couple of years. However, recently service has gone downhill. We have been billed for services we did not ask for and the invoices for IOSS returns was over 12 months late. They have also been very difficult when we requested to deregister IOSS with them so we could move to a new provider. The Shopify sync also does not work.
Don't normally leave app reviews, but the support I have had from In Cart Upsells has been phenomenal. The app has helped us run a successful free gift campaign with order.
Developer reply ·
Hello to our friends from Tug-E-Nuff Thank you for taking the time to leave us an awesome 5-star rating! We’re happy that our app has successfully helped you to run your campaign. -Jevon & the In Cart Upsell Support Team