Tamed Wild
United States
Reviews (7)
I worked with Ajay and he was really helpful. He walked me through the entire app and used my store so we could see how it looked with our own items. He showed me all the different style options and how seamless this design will be for us. Highly recommend.
Ajay was great and helped me immediately with my questions. He offered support and screen shared to show me why what I was doing wasn't working. I scheduled a call and there was immediate availability.
Great app. Very helpful support!
We have been with Recharge for years and are now looking for another app to provide recurring payments. They do not provide adequate customer service and do not respond to urgent requests. They advertise that they offer video calls and will assist in the case of a total site shut down, and they do not. Our subscription products stopped working randomly on a Friday afternoon and they told us they will be back to work Monday and will help us then. In the meantime, we are unable to sell products and have a massive marketing campaign running. Our inbox is full of customers wanting to purchase and we cannot serve them because of Recharge's issue. They will not respond to emails. We are severely disappointed and frustrated and do not recommend that a business relying on recurring revenue use this app.
Developer reply ·
We are sorry to hear you had a less-than-stellar experience with us. We have provided your feedback to our team and will be using your experience to improve our processes and app in the future. - Ty | VP of Services
We are having the same issue as the review below. We installed the app and removed it and now we are no longer allowed to run google ads, they keep getting rejected. Its been a couple weeks and we have had no resolution. This is becoming detrimental to our business and we need a solution. Hi, I am sorry to hear that. We have removed the feature that uses that JS file from this app. You can run ads on Google and Fb as well. Everything should work well now.