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vr-rock

Hong Kong SAR

Reviews (2)

★★★★★
Shopify

The customer service team was very patient and took care of a lot of detailed questions for me. Thanks.

on OPTIS Product Options, Variant · 10 days using the app
★★★★★
Shopify

It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.

Developer reply ·

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

on Hulk Product Options · Over 1 year using the app