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Alex Skeffington

Canada

Reviews (2)

★★★★★
Shopify

I used this app for almost two years, so I definitely gave it my best shot. Unfortunately this app gave me nothing but a headache for the past two years. The customer service wasn’t helpful at all, now when I have finally unsubscribed from this app, now customer service wants to talk to me.... absolutely ridiculous. Side note: the customization is terrible and the abandoned carts don’t work. Tried getting help with that for a year. Save your money and a headache. Wish I did.

on Privy ‑ Email, SMS & Pop Ups · Over 1 year using the app
★★★★★
Shopify

Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time. There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time. Thankfully Janie figured out my issues and completed what I needed to have done. Without her, I would have demanded for a refund.

on GemPages Landing Page Builder · 5 months using the app