Fenix Store
United States
Reviews (6)
We were struggling with Shipstation functionality (or lack of) and switched to Redo as our shipping platform. Their shipping platform and the automation capabilities reduced our manual workload dramatically and the Redo team even made several functionality improvements to meet our needs! I was/am super impressed with the Redo team's engagement and willingness to modify their software to the needs of our business. We're looking forward to using some of their other features in the near future and happy to have Redo as a solutions partner!
Excellent support. I needed a few changes made to one of their templates (to add purchase order number and payment due date) and they responded very quickly to get it resolved - on a Sunday night! From my experience, I would definitely recommend them.
Developer reply ·
Hello there, Wow, a 5-star rating? We're absolutely thrilled! We're glad our support team could assist with the changes you needed and that it was a fast, seamless experience for you - even on a Sunday night! Your encouraging words motivate us to continue enhancing our services. It's definitely lovely to hear that you'd recommend us based on your great experience. As we continue developing and refining our product, we will always keep users like you in mind. Don't hesitate to reach out again if you need any other template modifications or support. We truly appreciate you taking the time to share your positive experience with us. Your feedback keeps us going. With warm regards, The Shop Circle Team
We've offered Extend product protection and shipping protection to our customers for a couple of years now and both products are very popular. My experience with them has been great. The support I've received from our account manager has been great, the merchant portal is good and easy to use, the website and customer service for the customers is good. I highly recommend them.
I've been working with StartSure for a little over six months now and they have been fantastic. I love that they adjust coverage (and feed) each month based on actual inventory numbers. I highly recommend using StartSure if you have a need or desire for inventory insurance.
We started using Cahoot about three months ago and they have been great to work with -- always trying to provide great service and address any concerns and issues quickly and effectively. We've been very impressed with their shipping performance and communication on status of delivery for packages. It's very helpful to know when a package has run into a delivery problem so that we can be proactive with the situation instead of reactive after a customer contacts us. They also set up a HAZMAT shipping solution to ship our products that contain lithium ion batteries which was a challenge for us with another large 3PL. They do a good job with this and we've had almost no problems so far.
Low price point for pro version, good features. Highly recommended. Other bundle apps didn't play nicely with our 3PLs because they didn't split the items out so the 3PL wouldn't know what the new "product bundle" was or they wouldn't allow the customer to use additional coupons. Bundler doesn't have either of those issues.
