Angry Harpy Polish
United States
Reviews (3)
I had a problem with customers ordering inventory that should have been marked out of stock. Well Shirly helped me very quickly via the chat and we discovered that some of my SKUS were linked to other products. Aka user error on my part! Super fast and helpful customer service. Love this app and I always feel like I can rely on Shirly to help if something goes wrong.
Developer reply ·
Thank you very much for your great feedback. Service is my top priority:-) Happy to assist any time. Best, Shirly.
Mobile app could use some work (it’s a pain to use) but the basic features are very useful and the customer service is excellent. I recommend!
Developer reply ·
Dear Angry Harpy Polish, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
I needed my Wish List page tweaked and the customer service team reached out and edited it for me! Now it looks great with my theme. Excellent customer service, I’m loving this app!
