shopUpz ‑ Etsy Sync & Import

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The customer support is truly 5 stars. I have struggled getting it all setup and they are always available via email and we even did a phone call to walk through my issues.

This app is amazing! Shirly has been incredibly helpful. Highly recommend.

I will use mostly the Quantity Sync for now. I needed some help for the setup and Shirly was very fast and efficient. Everything is working as expected! THANK YOU. This app will save me tons of time. - Shirly is always fast to reply and helpful! THANK YOU

Their customer service is the best! We requested a faster way to update products with new variation colors and boy did they deliver. The sync variants and images features they added has saved us countless hours of manual data entry. Thank you Shirly and team!

I’ve been using ShopUpz to integrate my Etsy orders with Shopify, and it’s been a great experience so far! The app was very easy to set up and has worked smoothly and reliably for my business, making it much easier to manage my Etsy orders through Shopify. What I especially appreciate is the support. Shirly is incredibly helpful and responsive whenever I have a question or run into something I’m unsure about. This is the second time she has personally helped me resolve an issue, and both times she took the time to look into it and explain exactly what needed to be done. As a small business owner, having an app that works well AND knowing there’s someone genuinely helpful behind it when you need support makes such a difference. Definitely recommend ShopUpz for anyone looking to connect Etsy and Shopify!

This app does exactly what is described. The developer was so kind and helpful when I came across an issue. I had just done something not recommended and it was so easily solved. I am so appreciative of the help and patience of the developer as I'm very pleased with my shopUpz Etsy integration. Thank you shopUpz

Works flawlessly and they even implemented a brand new feature on request. Amazing app!

App now works perfectly with Etsy, the bi-directional link pulls orders into Shopify, and pushes fulfillment and tracking info back to Etsy without error. You do need your Etsy and Shopify SKUs to match for the orders to be pulled in correctly.

Such a seamless process and they have the best team!

I am new to this app but so far I have found it easy to navigate and use. It saved me hours and hours of work entering my inventory from Shopify into Etsy, and now having my Etsy orders visible in Shopify. I also had amazing customer support from Shirly and the service and speed in which the issue was resolved was very impressive. Shirly was dedicated to finding and fixing the problem. I highly recommend this app.

Fantastic App. Highly recommend

Works great for what we need it for. Technical support is top notch. Thank you!

Great app that keeps my inventory synced between my Shopify store and Etsy shop. Even better customer service - when my connection between the two shops expired, which I think was my doing - I was changing all of my passwords and logins in my accounts - I got an email from the app owner right away letting me know to reconnect them with the exact steps.

Great and quick help from Shirly, both via vhat, email and settings in my shop! Very helpful!

Great customer service! Shirly responds quickly, is extremely helpful, and has an impressive ability to solve problems. She was able to fix very complex issues with my listings.

Does exactly what it says, and Shirly is very helpful and responsive with any issues and takes any time needed to resolve an issue. Highly recommend!

Their customer service is top notch

This app automatically exports in Imperial Measurements with no option to change it. Even if your Shopify Store is in Metric and your Etsy is in Metric it will still list in imperial and not take over any of the package information. Tried contacting support and they just spoke in circles with no real attempt at fixing or even understanding the issue. Having to go through and manually modify hundreds of ads isn't what im interested in paying monthly for. Went back and forth with support for them to say "When you attached this image from your Etsy account, this is how it was exported via our app. If yes, it seems to be good, correct ? If not, please let me know how you expect it to be" All of our correspondence was solely about the listings being made in Imperial and at no point in our exchanges were they even able to articulate they understood the actual issue. I'd wager they just use AI to give empty responses that mean nothing. Ineffective app and even worse customer support on the most basic things. Forewarned. EDIT: All of my shopify info is in Metric. They know this as I gave them access to my store. Theyre openly lying. Their APP isnt able to discern Imperial or Metric and their bot posts from the US. Not even a day after this review every listing that was exported by this APP to Etsy was flagged for policy violations that weren't specified. Any manual item I uploaded that carried all the same description and info was intact. I believe this company triggered auto filters via Etsy's API and tanked my store. These guys are toxic and vile. Avoid at all costs.

I highly recommend this App! it's easy to use. I had some problems exporting my listings because of missing information on my end, I contacted customer service and they were very responsive. We exchanged emails, they offered to have a call to give direct instructions, I ended up adding them as collaborators and they fixed what needed to be fixed very quickly. I had all my listings up in the hour! I appreciate the responsiveness and talking to a human instead of being stuck interacting with a bot.

Shirly was very helpful and responded quickly! In just a short time, the problem was resolved. Very happy to be using this app!!!

Great App!

Great service, Shirly went above and beyond to help my new business succeed.

Great customer service!! Shirly is always very helpful with solving problems and strives to make her customers happy. Her app is the perfect solution to my inventory issues between Shopify and Etsy. It works like a charm. I just couldn't be happier all the way around with Shirly and her shopUpz app. I'd give her 10 stars if I could!!

The export feature from Shopify to Etsy worked so well and saved you so much time. They helped me whenever I had a problem and supported me all the way. Thank you. Very recommended

I appreciate the continual updates to the app. This is the 3rd app I have tried and it fits my needs and works good. Developers have been good to respond to issues and keep improving.

I had a problem with customers ordering inventory that should have been marked out of stock. Well Shirly helped me very quickly via the chat and we discovered that some of my SKUS were linked to other products. Aka user error on my part! Super fast and helpful customer service. Love this app and I always feel like I can rely on Shirly to help if something goes wrong.

We had been using the Shopify Marketplace Connect app for etsy integration for years but they recently deprecated it and stopped supporting it. So I gave this app a try and it has worked out well for what we need. Our primary concern is keeping our inventory sync'ed from our Shopify fulfillment location to etsy to prevent over-selling and it does a great job at that. We started with 300 products already published to etsy, and the linking process with our Shopify listings was a little painful and time consuming, but once linked, updating etsy listings with title, description and images works well. We also published about 30 new products to etsy and that worked with no issues. Orders come over to Shopify with no problems. I have been in contact with the developer multiple times and they responded very quickly and meaningfully and have made several enhancements in direct response to our needs. This product seems to be quickly evolving so I expect it get even better with time. One thing to note is that there are newish limitations on the etsy API side of things (at least in the USA), and not related to this app: addresses do not come over with orders so you have to manually update the Shopify order after its been imported. Once fulfilled in Shopify, tracking numbers do not update to etsy, so you have to manually add it there. For high-volume etsy stores this could be a major issue but no app can help with that.

Excellent support and service. Shirly and her developer were very helpful during the meeting, clearly explained the syncing process, and resolved our Etsy–Shopify integration issues. Highly recommended.

Super helpful and quick to resolve all my issues! Great app and support :)

It’s very complicated my I’m not able to list my items i like my refund and cancel my subscription please

Doesn't update SKU's.

Good features and everything works as advertised. The developer responded to suggestions and added new features quickly to make things even better. The order integration is automatic and pulls in orders so I don't have to go and find them. Great app!

So easy to use right out of the box. Saved me hours and hours adding Shopify listings to my Etsy shop.

Definitely the cleanest mapping of any inventory, Shirly was helpful when I had questions. If etsy is your main go-to and you don't want the headache of complex mapping, this is the app to get.

Very nice app! A real timesaver. Setup was easy and received fast replies from Shirly when help was needed. I did try other apps as well but this one is my favorite when connecting to my Etsy shop. Thumbs up so far :)

ShopUpz customer service was super helpful and very thorough in identifying an issue I had. All in all we have had an extremely smooth and easy process using the ShopUpz app.

Shirly has been so helpful with my integration and issues I had been experiencing. I truly appreciate all the time she has given me to ensure my business is operating successfully between my Shopify and ETSY and other stores. Highly recommend her if you need assistance she is thorough, consistent and very accomodating. Thanks again Shirly! Happy New Years! Sincerely, Donna owner of The Posh Ponies, LLC :)

Shirly very quickly responded, diagnosed and fixed the problem, Excellent service :-) Never had such great support from any other platform that I have used. Believe me, I've tried a lot of others.

This app has been a life saver! I tried several other inventory sync apps and non were as quick or easy to use as this one. Shirly helped me get my shop set up and it was a quick process!

Just finished a few last minute gift set listings on Etsy and went to import them to Shopify. It's been a busy Black Friday and I was too tired to manually add them. Well, imagine my horror when the import finished and had completely DELETED all of the existing listings in my Shopify storefront. On Black Friday. After I had already spent thousands of dollars (and invested many, many hours) in ads and promotional content directing customers to my store. Not only do I now need to stay up later than I can and try to manually recreate every last listing, but all of my links are now broken, all of my SEO equity is gone, it's all just GONE. Do not trust this app, for the love of god. Devastated is an understatement.

Shirly is an excellent teacher and wonderfully accommodating with her time. What I really like is that she doesn’t do things for you but patiently waits for you to understand and be able to use the app yourself.

When I was experiencing inventory issues, Shirly took time to have a video call with me to ensure they were resolved. Love the personal customer service and fast response time!

Great customer service; I had a meeting with Shirley via Google Meets to assist me in transferring my Shopify store to Etsy. Everything was very informative and easy to use.

This app and their support team have been amazing! It saves me so much time!!

FIRST of all before you connect Etsy to your Shopify, get your Etsy all set up. Set up your fixed shipping profile and if you like the profile you will use later, you can change all this later, then start uploading. The app worked as promised. Sure what I needed was of course the pricier option but it worked and was 100% worth the cost. Made copying my inventory as painless as they could've made it.

ShopUpz App is a lifesaver when you have 2 sbops on Etsy and Shopify, as you don't need to flick through both places trying to manually adjust stock changes. And Shirly's customer support is just amazing. Not even all my questions were answered, even a few tech changes were made in-app to accommodate my requests. I would highly recommend everyone who has 2 shops on Shopify and Etsy to use this App.

Shirley was really quick to respond and helped me understand where I was going wrong, she made it quick and easy. Top service and easy to use app.

Excellent service from the owner!

No real changes to report except oversells still happening in late of 2025, with this app incorrectly +1'ing my Shopify inventory when I sell a product on Shopify. There may be a way to resolve that (for example "Shopify quantities will override Etsy quantities", but there is no website documentation to explain what that means. The video, that is 2 years old, mentions that option is only available during initial setup. Clearly that has changed, as its in the settings now, but I do not know what it means. Does it mean Etsy inventory will NEVER go down on Etsy or Shopify if a sell occurs on Etsy? I never, ever want Etsy to +1 anything, but it does way to frequently when I sell 1 item on Shopify. I have used the app because there was no real alternative as of the date of this original review. It works, slowly, and not always when you need it to - often to leading to oversells of products, which has happened several times over the last couple of years. I've sold out on either Shopify or Etsy only to have the app not function properly and not correctly deduct the final inventory to 0 on the other sale channel - Etsy or Shopify. OR, if I ZERO out Shopify inventory manually, the app will often add a +1 to Shopify 15 minutes later. It still sees 1 on Etsy and thinks - "Ok, let me +1 to Shopify." Not awesome. This causes an oversell of the product, which exactly what I'm paying to prevent. It happens too frequently to keep track, as recently as late August 2025. I would have a sale on Shopify (-1) only to have Etsy app (+1) Shopify for no reason. The app has lead to multiple oversells on at least 5 different products in the past week. :| Support/Shirly had been quick to respond in the past, and they are nice, but they don't have a solution as you can see by their response below.

Very convenient app, amazing customer support, would recommend for easy Etsy integration

So far, I am not too thrilled with this applications. i read through the other reviews and I cannot tell if they are real or not. I have used several integration apps. and this is by for the least smooth interaction I have ever had. I have even used free integration without as many issues. I also do not like that I have to have "fixed' shipping on my etsy in order for me to import items from shopify to etsy. An application should not be in control of my shipping choices. It also doesn't allow me to post multiple options on one listing. It's too limited and I do not feel in control. Etsy Categories and my store categories do not align. It's just not up to par. Especially if it's a service that I am paying for, its not the other way around. I am also not pleased with the amount of spam I am sent via my emails *Update-officicially uninstalling after trying to work with the app. for a few hours. It shouldn't be this complicated. I am not convinced these 5 star reviews are legit. Or they are not seasoned sellers

I tried to use another app to import and manage my inventory, but it kept pulling up errors. Then I found this app which worked perfectly. It updates the inventory every 20 minutes across both platforms which is great.

Thank you Shirly for all of your assistance on helping me transfer products from my Shopify store to Etsy. It was nice of you to follow up with me to see how I was doing with exporting my products to Etsy. The video you sent was very helpful! You are a rock star!

Shirly was incredibly helpful with syncing my pricing from Shopify to Etsy! She walked me through the process step by step, made sure I understood each part, and was patient and thorough the entire time. Her guidance saved me a lot of time and frustration. I truly appreciated her professionalism and support — highly recommend working with her!

NOT EASY TO UNDERSTAND HOW IT WORKS

Shirly was very fast and helpful!

This app is truly amazing! Simple and easy to use. What I love most about it is when I get a sale on Etsy I can process it through Shopify.

UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs. This application has negatively impacted our sales. As others have mentioned, this app removes inventory from our Shopify inventory when an Etsy listing expires. Additionally, bidirectional inventory sync is not activated. Our Shopify inventory should always take precedence over our Etsy inventory. This has been an ongoing issue for almost a year without any fix. We have been trying to work with Shirley, but it seems that they have stopped providing any support and just want to brush us under the rug. We were told to wait for 1 month for a resolution, and now they have stopped offering support after 1 month. It is obvious that they just want problem customers to uninstall so they can work with smaller stores that are less robust.

The bi-directional inventory sync doesn't work. Worst of all, there is absolutely zero support -- no response to my multiple emails. I wanted to like this app, and was hopeful based on the reviews. I'm not sure why the developer deserted this app.

Love this app. I use it to send my listings from Shopify to Etsy, and it saves so much time! And Shirly is so helpful with any questions I have!

It helps in syncing the inventory between etsy and shopify. Follow the tutorial in setting up. Support is great.

I started out with Shopify. I was interested in linking Shopify with Etsy. Shirly in support, through a series of contacts and a couple of google meetings was able to help me sort out a few things: 1-fixed shipping on Etsy 2-Export listing on Shopify 3-Sync my orders between both applications. I could not have done it without Shirly, patience, quick response, and experience. Excellent customer support and videos!

It's simple. It's a relief compared to how long my learning curve has been with other apps. Also, the customer service is extremely responsive. Even on a Sunday. I recommend highly ShopUpZ over the other Etsy apps I have tried. Good luck out there!

Recommend! It’s a time saver once you figure out how it works

We did a stupid thing which was no fault of this app but made it not to work (linked the wrong store lol). Shirley was so patient and professional. Oh, and the app works great now, linking our Etsy and Shopify stores:)

Wonderful and patient customer service. I would be lost without this app

Great support and quick resoluition when any issues may arise. App save a lot of time in sync etcy and shopify together. Shirley was a great help!

The app has been working really well for us for a month. We had a glitch once, but the support team was willing to worth through it with us!

Shirly was very helpful with an issue I was experiencing and even used my issue to improve the app. Always great customer service with a quick response time.

This app works great to import my Esty orders into Shopify. Shirly has been great to work with!

Excellent customer support.

App works great for inventory syncing between Etsy and Shopify. Customer service is very quick and helpful.

Lovely ! Efficient, speedy, professional Cannot ask for better support Shirly is wonderful

Quick and simple to set up. Easy enough to use and it's saving us time! Shirly's great at responding and advising solutions, super efficient and helpful - thank you!! We tried another app before finding ShopUpz and it wasn't as good as this! Highly recommend!

Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.

This is super simple and is saving me a great deal of time uploading my SKU"s to Etsy. I think the trick is to watch all the How-to videos before you start. Then just upload a few items to get familiar with how Etsy handles your new listing when its imported. Then start uploading larger numbers of SKU's. I've had no issues and it even helped me identify an item in my Shopify store that was missing information giving me the opportunity to correct that listing. I am very happy with the app so far. There are more segments I haven't worked with yet but so far, I highly recommend this app.

Quick response and answered my problems in an effective way. thank you.

Makes it easy for us to keep inventory correct on Etsy and to sync Etsy orders back to our shopify store for fulfillment

The support service was very helpful and friendly but unfortunately the app simply doesn't load on my browser.

Shirly is super responsive and is very skilled at troubleshooting. She is able to deliver timely fixes that get me selling again quickly.

top App. Saved me countless h of creating new listing in etsy. few clicks and bang everything copied. had few questions contacted by email and messenger got answers in30 minets.

Excellent app and spectacular customer support they respond quickly and have also implemented new features we were asking for Highly recommend this app!

Shirley's response time is so quick! She took a lot of time to help me through a complicate issue and I greatly appreciate her assistance. This app is going to greatly help me maintain my two stores. Thanks!

Etsy Integration has worked wonders for us. We have tried several inventory integration apps, and this has been truly the best one. Easy to use, great customer service, and basic (in a good way) not complicated like other apps.

I do not recommend this app. Because the support is the worst. Thanks for wasting a lot of my time. Initial synchronization is not possible, so I use Japanese for SKU for support I am sending you an image. Support Shirly confirmed the image, but instead of telling me that the initial synchronization was not possible due to the Japanese language, she told me another reason. And even if I did what she said, I couldn't get the initial synchronization, so I asked for support again, and this time I was told that the Japanese was the cause. Hey you? Did you know that my SKU is in Japanese from the beginning? why didn't you say it first?

Unable to install back after uninstalling the app during the free trail. Request you to kindly check. Shirly was patient enough to follow up with me and provide support to resolve the issue. Etsy+ rocks!

Great and easy-to-use app! It has helped me to save a considerable amount of time in handling my Etsy inventory.

Shirly is a top-notch customer service rep. So quick to reply and always friendly. Every business should be lucky to have such a rep!

Not a single item synced from my Etsy store to my Shopify store. I sent a message but since I sent a message a couple weeks ago that wasn't answered I don't expect this one to be answered either. Update, just found out you can't import from etsy to shopify, really wish I had known that earlier.

Great App and even greater customer service! Importing and exporting items is alot easier now. Thanks!

Love the app , Shirly very patient, helpful and fast answering question and problem I have during installing and after using the app.

This app is absolutely amazing. Beyond words! But what really makes the difference is the Customer Support, especially when you have so many apps to choose from. I was terrified to sync my Etsy store with Shopify, as we have a pretty good amount of products. Shirly was extremely helpful and patient and without her I wouldn’t be able to successfully sync my shops so quickly and to manage all of my orders from one platform. Honestly, I have never experienced customer service like this! I'm happy to be on board! Thank you once again.

This was, at first, very frustrating for me, I had no idea what I was doing, and I was not going to use the app. However, after speaking with Shirly, she went over the app in extensive detail and showed me step-by-step how to use the app to work efficiently.

I really wanted to love this app however it has major issues with syncing quantities between Etsy and Shopify. My only use for this app was quantity syncing so I cannot speak for importing/exporting. It had been more than 24 hours since sales occurred and the quantities were not syncing. Keep in mind the advertised sync time is 15-20 minutes. The first time I noticed the issue I reached out via shopify support and received a response almost immediately. Shirly said she resolved the issue and that it was “A configuration issue” that they fixed on their end to adjust with my account. I also verified that I did everything correctly and it was not a user error. However, this fix did not last long. The very next day I had the same issue and reached out again via the same email thread from before, no response. The issue resolved itself after many hours. Here we are a few days later and the exact same thing is happening. I reached out for the third time via Shopify Support, no response. It’s been 2+ days since sales have occurred and quantities are not updating unless I manually change them, which defeats the purpose of my use for the app. I gave it a fair shot, unfortunately it can not provide the advertised bi-directional syncing I was looking for so I’ll be removing it. Shirly was helpful and kind in the first instance that I talked to her, however I can’t exactly give good ratings for long term customer support as I did not receive a response the following two times. I paid for a service that it could not provide and am left disappointed. Hopefully they’re able to fix the issues with their app.

This application is truly amazing! I have over 100 items in Shopify and it would have been such a hassle to enter each item one by one in the Etsy app. It does exactly what is described in the features. I suggest watching the tutorials, following the instructions exactly as told, and double-checking what features you have enabled. I had a user error by not enabling the order sync feature. However, their customer support is exceptional. Shirly contacted me directly and walked me through my issue. I highly recommend!

Still on the free trial but so far it's been working great. Had an issue and reached out and was resolved straight away within minutes (use chrome, not firefox) Thank you!

Really impressed with the ease of use. Had a little trouble at first getting it set up, but the customer service from Shirly was above and beyond. Highly recommend if you had many products and want to simplify the process between Shopify and Etsy. Thanks again Shirly!