The Outdoor and Defense Store

The stock Shopify product/landing pages are so BORING, so I needed a good landing page builder. I tried out a few apps, but Beae was really easy to use and aesthetically appealing. I had an issue off the rip trying to figure out building a "specifications" drop-down menu for my product page. I spoke with Garcia first, and their help was very prompt but we weren't able to get to the bottom of what I was trying to do. I thought, "Hm. Maybe I am trying for something that isn't a feature of capability of this app." I kept playing around with it, and about 30 minutes later, Ress checks in with me, completely unprompted. I ended up figuring it out with Ress there to assist me. I couldn't believe that a second person took it upon themselves to reach out to me and double-check that I was able to get the help I needed. That's what's up. Good customer service is heard to find nowadays. Which makes me appreciate this app and the team behind it that much more. Good stuff, guys!

I've been using this app for a few months now and it's been great. I have used a few different email automation apps in the past, and they were clunky to work with or didn't have the features I needed. Today, I was trying to do something with my audience segments and couldn't figure it out on my own. I reached out to the customer service chat for help, not really expecting to get more than what I found in the troubleshooting articles. But I was pleasantly surprised! Kayque was incredibly patient while helping me figure out some logistics when it came to sign-up forms and audience segments. In the end, we were able to find a resolution for my inquiry. He answered all my questions and didn't quit until we figured it out together. I appreciate his determination to ensure I had all the info I needed to achieve my goal. Great customer support, guys!