Iron Joc Apparel

I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!

Jean in support is awesome! Answered some questions we had before launch right away and they helped with a customization that was perfect for our promotion sales goals.

We've tried several BOGO apps and this one solved a huge issue - allowing a free gift plus being able to use discount code. Most Apps kept removing the "free" price of a promo item once a discount code was used at checkout and applying the discount code pricing to the free item. This app separates your "free" or gift item and allows you to keep it as free while applying a discount code to your other products. AND - the support is AMAZING. The chat support is 24 hours on weekdays, extremely helpful and nearly instant. While I haven't needed support because of an issue, I have reached out to support for random questions and both times Mina has been super helpful. 5 stars all around. If you get hung up on the price, get over it. This is a great app. If you're store is doing well, this is a drop in the hat.

We use this app on several client websites for creating wholesale access pages or private investor portal pages. It's the easiest and non-obtrusive app. We recently had a redirect after login customization issue due to piggybacking this app with a Wholesale App and Emma C. from BSS Commerce was quick to reply to our support ticket and resolved our issue by the next day. Even better, Emma personally followed up later in the day to make sure everything she setup was working properly. That's customer service. She even provided a video tutorial for any future needs.