Tackle Factory Bermagui
Australia
Reviews (2)
Using the App to bulk load product listings in the initial setup phase, and for the most part the app does a great job. The app is a great time saver, and am hoping to set up automated updates from a number of suppliers moving forward. My only criticism is that the logs for updates, errors and exceptions are lacking detail, meaning it takes time to work through the datasets to successfully load or update products when issues are encountered. I have had occasion to engage support a couple of times, and have been very happy with response and solutions provided. Anyone looking to add hundreds of products with thousands of variants should take a close look at this app, it is a great tool.
While still setting up, and yet to use the App in production, I can only speak highly of the support for this App. I experienced issues due to an incompatibility with another Shopify App (Buy Button) that was not readily evident. The Hulk Apps support responded to my ticket in a timely manner and worked with me to resolve the issue quickly. It is likely that upon completion of successful testing that we will upgrade the app to full functionality, and do so with confidence that the support is there to ensure our success.
Developer reply ·
Thank you so much for this review! We appreciate your feedback 🙏 Our team is always there to help you find an appropriate solution to the best of our abilities.