syncX: Stock Inventory Sync
by SyncX
View in Shopify App Store ↗Reviews (920)
Customer service, is extremely good! They solved all my problems and quickly. Thanks to RAJ, great work
Very fast and helpful support. We had an issue with our API pagination and Raj helped us solve it quickly. Everything is working perfectly now. Thank you!
"Great app with powerful, flexible field mapping. We needed some custom setup for our Instacart export, and their support team was responsive and got everything sorted quickly. Highly recommend!"
Sometimes syncx don´t work properly. Delay the uploading, or take too much time to upload ans sync the file
Developer reply ·
Hi there, I hear you—having scheduled runs take too long to upload and sync throws a wrench into keeping inventory reliable. I took a look into your account history and logs today. To make sure we optimize the exact feed setup causing the lag, I’ve dropped a direct note to your store email. Check your inbox when you get a chance so we can adjust your configuration and get your feeds syncing seamlessly. — SyncX Team
Great experience and program. I hit a brick wall and needed assistance with building something. They were Johnny on the spot and got we all figured out quickly and efferently. You will not only get everything done you need but have a great support team to help you.
very happy with the app... very happy with the service, they understand what i want and give answers very fast... realy good app
Es buena si solo quieres administrar un provedor, no lo niego tiene sus ventajas pero esta muy limitada, cuando le prohibo en los ajustes tocar una etiqueta on ese producto, no acepta la peticion y aun asi hace lo que quiere, y tienes que hacerlo manual mente ir agregando producto por producto del cual no quieres modificar, y se supono que debe de estar automatizada, aun asi le faltan muchas cosas. ojo si es buena para algo basico. Ese es mi problema.
Developer reply ·
HI Kevin, We apologize for the experience you had with our app. Stock Sync is designed to handle multiple suppliers and includes many settings for updating a specific location and quantity type. It can also handle multiple files. Our team can guide you through the settings. The messages are translated, which might cause confusion between us. But we are here to help to ensure it works as you expected. Best, Jor Founder of SyncX
I think this is a fantastic app. Although the initial setup was a bit challenging for me, the support team was quick and courteous, which put me at ease. They also promptly implemented a filter function for real-time inventory synchronization that wasn't originally included. I feel confident that I can continue using this app with peace of mind.
Have had a few issues and Rahul and Xavier have helped me out a few times. They sort the problem really fast.
Developer reply ·
Hi My store, Thank you for your review! We’ve checked your account and everything appears to be working fine on our end. We’d really appreciate it if you could share more about your experience and let us know if there’s anything we could have done better or anything that didn’t meet your expectations. Your feedback would help us better understand your experience and improve our app. 😊 Thanks, syncX: Stock Sync Team
very good support from team 100% resolve my problem
Excellent support! The team helped me configure my feeds, fix SKU and variant matching, inventory synchronization, auto-publishing, and even investigated several complex issues until everything worked correctly. They were patient, knowledgeable, and incredibly responsive throughout the entire process. Highly recommended!
they have solved my problem in good time. Syafizal was very helpful, knowledgeable, patient and fast. got the problem fixed within 1 conversation thanks
Excellent support! Rahul was very patient and helped me customize the pricing formula for my business needs. He answered quickly, explained everything clearly, and made sure everything was working correctly before completing the synchronization. Highly recommended!
Chat support has to utmost expertise and willingness to help. They are quick to respond and resolve any issues. I highly recommend StockSync!
Developer reply ·
Hi Westwind Moto Official Store, Thank you for taking the time to share your feedback. We'd love to learn more about your experience and understand how we can improve. We've reached out to you directly, and we'd appreciate it if you could share more details about the issue you encountered. This will help us investigate and work on improving your experience. We look forward to hearing from you! Thanks, syncX: Stock Sync Team
Tolle App. Viele Einstellungsmöglichkeiten und schneller Support.
Developer reply ·
Hi TotalDoggo, Thank you for taking the time to share your feedback. We'd love to learn more about your experience and understand how we can improve. We've reached out to you directly, and we'd appreciate it if you could share more details about the issue you encountered. This will help us investigate and work on improving your experience. We look forward to hearing from you! Thanks, syncX: Stock Sync Team
Data feed is not working for me
Developer reply ·
Hi Pleasure Toy Hub, We're sorry to hear you're experiencing this issue. We've already reached out to you directly to know more. When you have a chance, please let us know what's not working in more detail, including any error messages or screenshots if available. This will help us investigate the issue and get it resolved as quickly as possible. We look forward to hearing from you! Thanks, syncX: Stock Sync Team
Set up help was extremely helpful. Be sure when setting up if there are things you don't want synced, such as images, product descriptions, etc you toggle those off. Since getting the settings correct it has run very smooth for me.
La plataforma funciona de buena manera, el soporte de atencón al cliente responde a la brevedad y te ayuda a solucionar los problemas
The Team from syncX are unbelievable! I have been working with them to put together some challenging product and inventory syncing and the team has done an exception job to help me achieve the results I am looking for. They are responsive and excellent at solving issues. The app is simple and effective - I am very happy with this app and the support team!
Support is excellent going way beyond what would be consider good.. Oh and it works well
Brilliant app! Simple solution for tracking two stores that share one stock allocation. Had trouble setting it up because of how our stock is listed but they set up a video call and did the initial setup for us. Worked well ever since. Great customer service.
I´m very happy with the service at syncX. I have never received such fast and professional service before. I asked for help and expected an answer but instead they stepped in and solved the problem for me. Highly recommend this company! Angelica Oivanen
Developer reply ·
Thanks for your review! However, Shopify marked this review as inappropriate, and it is hidden from the public. We hope you can rewrite the reviews so that Shopify AI or the team marks them as trusted reviews.
excellent app - works extremely well and the customer support is super helpful too. highly recommend.
I'm dealing with Raj , Kimi , Sharon , Rahul and probably couple more. Really great professional and understanding customer service and technical help.There is always query answered. I am very happy with service. Yes I would absolutely recommend.
Thank you so much Sharon - very reassuring and helpful in my panic!
This app works perfect for us. And great support!
Raj is very helpful! We were able to solve in no time.
Developer reply ·
Hi Mezzo Fashion, We apologise for the inconvenience regarding the email feed issue. Upon checking, the issue appears to be caused by your SMTP server being unavailable/down at the moment. Since the connection relies on your SMTP server, we’re unable to resolve this issue from our side. To proceed, you may need to restore the SMTP service or switch to an alternative SMTP server/provider. Once the server is available again, the email feed should function normally. Please let us know if you need any clarification. Best regards, syncX: Stock Sync Team
Al app siempre funcionó correctamente y agregan actualizaciones de manera constante. Mi feed cambió de formato debido a una actualización en nuestro ERP y el mismo no era compatible. Me contacté con soporte y en menos de 24 hs sumar la compatibilidad con dicho formato. Realmente quedé sorprendido por la buena voluntad!!!
A neccessity for every website!! Support was there for me when needed and i'm not tech savy at all!! Highly reccomend!!
The app is really good, but the support is exceptional. I had a really complex problem, and the support was really dedicated and worked tirelessly to help me resolve it. I really want to thank them for their help.
Excellent support provided by Rahul who helped setup my store feeds to the point where its now running super smoothly. The functionality was also very useful and has saved me a lot of time. Thank you!
We had a great experience with Stock Sync. The app has been very helpful for automating our supplier inventory updates, especially for large catalogs. We also want to especially thank Raj from the support team for his excellent assistance throughout the troubleshooting process. He was patient, responsive, and helped us resolve a complex auto-forwarding and feed processing issue step by step until everything was working correctly. Highly appreciate the support and service!
