Pound Cake
United States
Reviews (3)
I've had a pretty good experience with this app for the past two years! The only feedback I have is to make it a little easier on the customer's end to cancel their subscription. Right now, customers have to reach out to us in order to cancel their subscription. Otherwise, I appreciate the functionality and easy use of this app!
The app is a little pricey; however, it allows you to customize reviews to your specific brand/business which is neat. Unlike YotPo that charges a shit ton to do the same, Junip allows you to do that for a fraction of the cost.
I used this app to install effective pop-ups on our website. Although we have not launched yet, I would say Privy's customer service exceeds my standards! I always have questions and either reach out via their chat or via email, and someone always responds instantly. I will definitely write another review once we launch to see how our analytics are, but so far aesthetically, I really love what I'm able to achieve.
Developer reply ·
Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com