RetroRobo Toys, LLC
United States
Reviews (3)
This app works great to merge orders and when I had questions about functionality, the support team worked with me to better understand what was happening. My only desire would be for the documentation to be a little more clear, but other than that, no complaints.
Developer reply ·
Hello there, Thank you for your feedback! 🙌 We’re glad to hear Mergify is helping with your order merges and that our support team could assist you. We also appreciate your note about documentation. We’re always looking to improve and make things clearer for our users. Thanks again for sharing! 💪✨ Best, The Mergify support Team
The STOQ Pre-Order app has been critical to the success of my business! It's easy to use and works as advertised, which is more than I can say about some other apps in the app store. On top of that, tech support was super responsive, and quickly (and correctly) answered all of my questions without issue. In addition they were very friendly unlike some other experiences I've had with app developers which ranged form passive aggressive to condescending. Support matters and they delivered. 5 Stars+!
Developer reply ·
Thank you so much for sharing your Experience and for your Amazing feedback! I am glad I could help you set up Preorder in your store, and it works as expected. STOQ completed your search for the preorder app. We are always there to help you with setting up our app. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
The app works really well for taking Pre-Orders and was critical to getting the functionality I needed. The tech support is incredibly responsive and knowledgeable. The only reason this is a 4 star review instead of 5 is that there are a few areas that I would like a little more control (pre-order eta dates, customizable tags for order status, more email customization options) but other than that, I am please with the app and support so far.
